Company Administration
Company Administration Overview

Company Administration configures the company's information and global settings for use across all other TraceLink apps.

Organizations can use Administration through:
- TraceLink's Company Administration User Interface (UI).
- An asynchronous message to create a Link.
See Use Cases for more information.
Getting Started in Company Administration

A user with the Company Administrator role who configures the company’s information and global settings for use across all apps.

Only users configured as Company Administrators can access Company Administration. Company Administrators can also create and assign roles to users within Company Administration, which gives users access to certain functions.

Download one of the Quick Reference Guides to configure the company, its Partners, and its apps within the TraceLink Life Sciences Cloud:
- How a Pharmaceutical Manufacturer links a CMO that does not own any TraceLink apps
- How a CMO links a Pharmaceutical Manufacturer that does not own any TraceLink apps
- How a Pharmaceutical Manufacturer and CMO that both own TraceLink apps establish a Link when the Pharmaceutical Manufacturer generates the serial numbers
- How a Pharmaceutical Manufacturer and CMO that both own TraceLink apps establish a Link when the CMO generates the serial numbers
- How a Pharmaceutical Manufacturer, Virtual CMO, and CMO that all own TraceLink apps establish Links to each other
- How Product Track Owners send and receive serialized data with EPCIS messages
- How a Pharmaceutical Manufacturer links a 3PL that does not own any TraceLink apps
Available Functions


Some TraceLink apps (such as Serialized Operations Manager) use a synchronous API for interactions. All interactions with this API require an access key, which TraceLink uses to authenticate the call.
- View API Keys – View, add, and update access keys.
- Add API Key – Add a new access key.

Roles are a collection of permissions that can be assigned to multiple users.
- Manage Roles – View and manage the TraceLink roles defined by the company.
- Create New Role and Edit Role – Create a new role or update an existing role.
- View Role Details – View the specific functions and permissions of a role.

The users that belong to the Administrator's company.
- Manage Users – View and manage the TraceLink users that belong to the company.
- Add New User(s) – Add new users with their email addresses.
- View User Details – View the details of a specific user.
- Configure Sign-On Settings – Update the sign-on settings for users.


Applications are specific instances of a TraceLink app that a company either owns or links to.
- Manage Services – View the TraceLink apps that the company owns or links to.
- Publish New Service – Add a new app.
- Configure Published Service Settings – Update the settings of an app that the company owns.
- Configure Subscription Settings – Update the settings of the company's Link to a specific app.

Company Information stores the basic information about the company, displayed in the Community profile.
- Company Information – View and update the company's profile, logo, headquarter's address, and business contact.

Manage any devices connected to TraceLink applications (e.g. handheld devices or smartphones with Smart Inventory Tracker installed).
- Devices – View devices registered on the current environment (e.g. iTest, Production), and download necessary set-up files.
- Add Device – Register a new device with TraceLink.
- Edit Device – Edit the details of a device currently registered with TraceLink.

Links establish a business relationship within a specific app between the company and a Partner company or location.
The Company Administration ServiceLinks function manages Links for US Product Track and Multienterprise Process Connect only. Manage Links for other apps in Management.
When you select , it searches for the company on the network. If it does not find the company on the network, it creates a No Match Found.
- Manage ServiceLinks – View the Links that the company has added to their owned apps.
- Create ServiceLink(s) – Establish Links within an owned app.
- Import ServiceLinks – Import a CSV file with new ServiceLinks.
- View ServiceLink Details – View the details of a specific Link.

The company's locations as entered in Company Master Data.
- Manage Locations – View the company's locations entered in Company Master Data, and edit the locations' settings.

The company's trade partner companies and locations.
- Manage Partners – View internal and external Partner companies and locations.
- Search For Partner to Add – Search Community for trade partners to add to Manage Partners.
- Export All Identifiers – Export all of the Partner identifiers in Manage Partners.
- Set Identifiers – Add specific identifiers for Partner companies and locations.
- Set Partner Properties – Update a Partner company's display name and partner type.
- Import Partner Identifiers – Import specific identifiers for Partner companies and locations.

Manage the configurations for the company's ProcessLink workspaces.
- ProcessLinks – View all of the company's ProcessLinks.
- Set Default Configuration – Update the default settings for all ProcessLinks.
- ProcessLink Configuration – Update the settings for a specific ProcessLink.

Workflows prompt automatic actions in response to various events within TraceLink.
- Manage Workflow – View and update the automatic actions that certain events can trigger.
- View Workflow Configuration – View a workflow's current recipient list configuration.
- Edit Workflow Configuration – Edit a workflow's current recipient list configuration.


Audit trail files include information about the app, function, user, date, and actions taken during a certain time period.
- View Audit Trail Exports – View the audit trail data files generated in the last 365 days.
- Request New Audit Trail Exports – Generate a new audit trail data file.

Info Exchange stores details for messages and manages inbound and outbound message settings between Partners.
- Info Exchange – View the status of messages exchanged between the company and Partners via TraceLink.
- View Transaction Details – View the details of specific messages.
- Import File – Import a file containing a message to process.
- Download Info Exchange Data – View downloaded files containing Info Exchange message data.
- Create Data Extract – Extract metadata for multiple messages.
- Create Bulk File Extract – Extract transferred files for multiple messages.
- Configure EDI Settings – Edit the EDI settings for the company and Partners.
- Configure Info Exchange Profiles – View the company's Info Exchange profiles.
- Create New Profile – Create a new Info Exchange profile.
- Update Profile Settings – Update an existing Info Exchange profile.