Configure TraceLink

Configure Serial Number Exchange

Company Administrators that own Serial Number Exchange must configure inbound and outbound message identifiers to communicate with their trade partners. See the Company Administration Online Help for more information.

Add or edit master data

Owners of Serial Number Exchange must set up company, partner, and product master data so they can serialize their products. See the Master Data Exchange Online Help for more information.

Link Partners and internal locations

Owners of Serial Number Exchange must link their internal locations and external Partners to Serial Number Exchange so that they can exchange serialization data. See the Management Online Help for more information.

Manage users and roles

Owners for Serial Number Exchange must add users to the app so they can access the UI to monitor their company's serial numbers. Once users have been added to the app in Management, Company Administrators can assign the users a role that gives them permission to view certain functions in the Serial Number Exchange UI. See the Management Online Help and the Company Administration Online Help for more information.

Add serial number templates

Owners for Serial Number Exchange must set serial number templates for the products they are manufacturing. See the Serial Number Manager Online Help for more information.

Assign templates to Partners and internal locations

Before Partners can request serial numbers for specific products, Owners must assign the packaging codes for those products to the Partners. Only Serial Number Exchange Managers can assign templates.

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Set prefixes for internal locations and Partners

Location prefixes display at the beginning of the packaging code portion of serial numbers. Setting a location prefix is an optional way for a Pharmaceutical Manufacturer to quickly view the company or location that produced the product. Only Serial Number Exchange Managers for the Owner can set prefixes.

Set up notifications

All Serial Number Exchange users can sign up to receive email notifications based on certain events. See the Settings Online Help for more information.