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Welcome to the new and improved Serial Number Exchange Help Center! All of the content from the Serial Number Exchange Online Help and Serial Number Exchange API Guides is here, and the information is updated to be easier to use and find. All documentation for the Web UI is available in the side menu item for each function, and all APIs are documented in Set up APIs. In the future, all Track & Trace Services documentation will be moved to these new and improved help centers.

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Learn the basics about serialization on manufacturing or packaging lines

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Configure TraceLink

Set up apps, master data, and serialization

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Set up APIs

Configure integration with external systems

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Perform packaging operations

Request and commission serial numbers, and perform all other actions needed for packaging

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Communicate production status

Request lot production, or confirm that the manufacturing and packaging for a lot is complete

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Transfer numbers

Transfer serial numbers to a third party for printing

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Monitor production and allocation

Monitor the allocation and production of serial numbers and their packaging events

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Troubleshoot a problem

Get help with an issue

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