What's new in the user interface

To learn more about the Serialized Operations Manager (SOM) 2026.2.0 app that powers the solution, see What's new in the system.

Release information

This document describes the TraceLink capabilities included in the Serialized Operations Manager (SOM) Solution Package 5.0.0 release, which is available on Validation on 03 Nov 2026 and Production on 01 Dec 2026.

The following solutions are impacted by this release and will be updated to the version listed:

  • Serialized Operations Manager (SOM) Solution Package 5.0.0

    Apps that support this solution version:

    • Serialized Operations Manager (SOM) 2026.2.0

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This Help Center is subject to change based on the successful deployment of the release. In the event of changes, the Help Center will be updated within one week of release deployment. Deployment completion can be confirmed in the TraceLink Release Notice email.

Revisions

Date Revision Description
06 Oct 2026 01 Initial version.
03 Nov 2026 02

The following updates have been made since the previous revision was distributed:

Features

Search for and View Serialized Items

OPUS Serialized Operations Manager users (e.g. pharmacy technicians, dispensers, warehouse operators) can now use a unified search to find and view the status of an individual serialized items (e.g. products, containers).

Organizations can filter the serial number for an item, and view the item information.

The following screens are introduced:

  • Search Serialized Item – Search for an item by serial number and view the following information:

    • Serial number status

    • Item status

    • Country drug code

    • Product Description

    • Lot Number

    • Expiration date

  • Serialized Item Details – Provides detailed information about a serial number directly from the search results. Users can select the serial number link in the results table to view:

    • Serialized item details, including product and item information.

    • The receipt and shipment associated with the serial number along with transaction information (e.g. Purchase Order).

    • The parent container associated with the serial number.

    • The child serial numbers contained within the selected serial number.

The serial number details provide visibility into associated receipts, purchase orders, and packaging relationships.

Impact analysis

  • Interface options:

    • Web UI

  • Business segment impacts:

    • All business segments

Identify DSCSA Exempt Products During Receiving

OPUS Serialized Operations Manager users (e.g. warehouse operators), can now verify the DSCSA-exempt products based on the available Product Master Data (PMD) information. Users can then receive the products into inventory according to the company’s Standard Operating Procedure (SOP) for exempt products.

When serialization data for a scanned product is unavailable, TraceLink checks the Traceability Flag in the PMD to determine whether the product qualifies for an exemption. If the Traceability Flag indicates an exemption, operators can receive the product without being blocked by unavailable serialization data.

To verify and receive DSCSA-exempt products when serialization data is unavailable:

  1. Scan the tote barcode – If serialization data is not available, the Serial Number Not Found message displays.

  2. Scan a product barcode – Scan the GTIN of a product in the tote when prompted.

  3. Verify the exemption – TraceLink checks the product in the PMD and if the Traceability Flag is Not Required, TraceLink identifies the product as exempt.

  4. Receive the product – Based on the exempt product indication, operators may continue receiving the product into inventory as per the company’s SOP.

Impact analysis

  • Interface options:

    • Web UI

  • Business segment impacts:

    • All business segments

Receive and Reconcile Serialized Products against Inbound Shipments

OPUS Serialized Operations Manager now provides users with real-time visibility into receiving operations, allowing them to monitor and reconcile quantities as products are received. When an operator scans a serialized product, TraceLink automatically identifies the associated delivery and purchase orders (POs) and displays the total expected and scanned quantities against a delivery.

Users can:

  • View total expected and scanned quantities for the delivery.

  • Expand a delivery to view associated POs, product and lot details, and item-level quantities.

  • Track receiving progress in real time as the scanned quantity automatically increases with each successful scan.

Impact analysis

  • Interface options:

    • Web UI

  • Business segment impacts:

    • All business segments

Resolved issues

Serialized Operations Manager (SOM) Solution Package 5.0.0

The following issues are resolved in this release. The prefixes are for internal TraceLink tracking purposes and do not mean anything to customers.

ID Interface Issue Description
TL-125083: Accurate Pagination for Receive Product Operations Search Results Web UI

Previously, consecutive searches or changes to search filters caused inconsistent pagination, preventing users from reliably browsing receiving records, as some entries were missing or displayed multiple times.

Now, pagination has been corrected to display the complete, accurate list of receiving records in order, allowing users to navigate reliably without missing or duplicate entries.

This issue is resolved.
TL-124552: Specific Error Messages for Previously Received or Invalid Serial Numbers Web UI

Previously, scanning an already received serial number or one in an invalid status displayed a generic error message, making it difficult for users to identify the reason for scan rejection and requiring additional manual checks.

Now, the system displays distinct error messages for serial numbers that have already been received and those in other invalid states, allowing operators to immediately understand the issue and take the appropriate next step without additional investigation.

This issue is resolved.
TL-123876: Simplified Export Format Label for Receiving Operations Web UI

Previously, the Output Format drop-down displayed the technical label "Receiving Operations JSON to CSV" when users selected Export, causing confusion because it included backend terminology rather than a user-friendly format name.

Now, when exporting data from Receiving Operations, the Output Format option now clearly displays "Receiving Operations as CSV" instead of technical system text.

This issue is resolved.
TL-123497: Help Icon Opens Serialized Operations Manager (SOM) Help Center Directly Web UI

Selecting the Help icon now opens the SOM Help Center directly, eliminating the need to navigate through the main documentation home page.

This issue is resolved.

Known issues

Serialized Operations Manager (SOM) Solution Package 5.0.0

There are no known issues in this release.