This Help Center is a preview of a future release. The final Help Center will be available on the Validation date.
Receive product
OPUS Serialized Operations Manager (SOM) Owners can simplify serialized product receiving by enabling operators to scan, validate, reconcile, and receive products in a single workflow without the associated shipment.
Receive product
Complete the following steps in TTS Company Administration before receiving products:
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Select .
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Select .
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On the Manage Services screen, select Serialized Operations Manager from the drop-down.
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Select .
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On the Configure Published Service Settings screen, ensure that the following settings are enabled:
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Set to Yes, allow partial deliveries to allow submission of SOM receipts that contain fewer than the expected quantity of serial numbers for a given delivery number.
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Set to Yes, associate the PO with the serial numbers from the order item to associate the purchase order (PO) with the serial numbers for the product in the order item. This association is also communicated to the receiver of the delivery.
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For more information about editing the configuration for an application that the company owns (e.g. service name, description, message identifiers), see Published Service Settings.
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Select the Main Menu
icon. - Select .
- Select a [SOM Network] from the drop-down in the header.
- Select a Partner or location from the drop-down in the header.
- Select .
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Select .
- Select the on the side menu to create a new receive operation.
The New Receive Product Operation screen displays.
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Scan (with an Edge device) or manually enter the serial number of the product in the field and see the information that displays for each scanned or manually entered serial number.
Scan Serial Numbers
- Scan or Enter Serial Number field – The scanned (with an Edge device) or manually entered serial number of the product.
- Last Scan Status field – The status of the product when it was scanned:
Successful – The product is scanned successfully.
Verifying – The system is verifying the status of the scan.
Error – The scanned product failed due to an error.
- Error Description field – The detailed description of the error. This field is populated only when the value of the Last Scan Status field is Error.
- Product Identification field – The details of the scanned product:
Scan value – The serial number of the product.
Product Identification – The format of the serial number (e.g. SSCC, GTIN).
Product Description – The detailed description of the product.
NDC – The national drug code of the product.
Lot – The batch or the lot number of the serialized items.
Expiration Date – The expiry date of the product.
Serialization Status – Indicates the current traceability requirement for a serialized product unit, case, or pallet in the supply chain (for example, Required or Exempted), based on the Product Master Data (PMD) information.
Required – The product traceability is required.
Exempted – The product is exempt from traceability requirement.
Scan Summary
- Totes | Cases | Eaches field – The total count of the scanned totes, cases, or eaches.
- Success | Failure field – The total count of successful and failed scans.
Quantity Reconciliation
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Shipment Number – The shipment ID.
In the Track & Trace Services SOM app, Shipment Number is referred to as Delivery Number.Select (or expand) the Shipment Number link to view the shipment details:
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Transaction ID – The Purchase Order (PO) or ASN number associated with the shipment.
- Product Description – The product description, which typically includes the product name, dosage, form, and the number of doses.
- Lot Number – The lot or batch number associated with the serial numbers.
SSCCs might not have a lot number. -
Expected Quantity – The total count of products expected to receive in the purchase order.
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Scanned Quantity – The total count of scanned products in the purchase order.
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Expected Quantity – The total count of products expected to receive in the shipment.
The Expected Quantity is calculated from the quantity specified in the purchase order line items (Order Items) in the inbound electronic file. The Scanned Quantity is calculated from the number of items that are scanned and received.In some distribution scenarios, such as 340B ADM (Administered Distribution Model) transfers, the inbound file contains serialized packaging information but may not include Order Items. Because there are no Order Items from which to calculate the expected quantity, the Expected Quantity displays as 0. The Scanned Quantity continues to reflect the actual number of items scanned and received.
For example, if the inbound file contains no Order Items and two items are scanned and received, the report displays Expected Quantity: 0 and Scanned Quantity: 2.
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Scanned Quantity – The total count of scanned products in the shipment.
The received quantity is not updated if the Serialization Status is Exempted.
Scan Details
- Scanned Items column– The scanned item ID.
- Status column– The status of the product after it was scanned:
Successful – The product is scanned successfully.
Error – The scanned product failed due to an error.
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Product Description column – The detailed description of the product.
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Total Eaches column – The total count of eaches scanned for an item.
- Select the button on the top of the screen to save the receive operations.
The receive operation is saved. The saved receive operations can be searched by selecting on the side menu.
Select the button on the top of the screen to save the current receive operation and start a new receiving operation.


