User settings APIs

Users at companies that own or link to Agile Process Teams use this API to define when they are automatically added as a follower to a process. These settings apply to the user whose credentials are used in the request and apply to all processes (e.g. incidents, change requests) that the user has access to in the specific network.

When a process meets the defined criteria and the user is added as a follower, they will receive notifications for the process. For example, a quality compliance manager might want updates to processes related to the CMO locations that have caused the most incidents in the past year, so they choose to automatically follow all processes that reference those specific location IDs.

Users can manually start or stop following a specific process using the Toggle User Follows Incident API or Toggle User Follows Change API.

Edit User Settings

Owners and Partners use this API to edit the settings that define when the user is automatically added as a follower to Agile Process Teams processes (e.g. incidents, change requests).