Troubleshooting

Select any of the following drop-downs for error messages and troubleshooting help under the corresponding screen title.

Select any screen title and the corresponding help screen displays with more information (e.g. field descriptions, usage context, requirements).

View Sales Shipment Report Details

Field Error Message Troubleshoot
Name Line [Sequence Number]: Could not populate Receiver Business Registration Name for delivery [Delivery Number]. Shipment message did not include Receiver Business Name and value was not found in Master Data for To Business Party [Business Id Type] [Business Id].

Check the following items:

  1. Serialized Operations Manager Shipment > To Business Party > Business Name
  2. If the Business Name is not specified, TraceLink searches the Trade Partner Master Data using the available identifier.
Provider Code

99999999

Check the following items:

  1. Serialized Operations Manager shipment data for a To Business Party where the type of business ID equals KR_PROVIDER_CODE.
  2. The Partner Master Data for a corresponding KR_PROVIDER_CODE.
Business Registration Number

Line [Sequence Number]: Could not populate Receiver Business Registration Number for delivery [Delivery Number]. Shipment message did not include KR_BUS_REG_NUMBER and value was not found in Master Data for To Business Party [Business Id Type] [Business Id].

Check the following items:

  1. Serialized Operations Manager shipment data for a To Business Party where the type of Business ID is KR_BUS_REG_NUMBER.
  2. The Partner Master Data for a corresponding KR_BUS_REG_NUMBER.
Field Error Message

Troubleshoot
Contract Type

Line [Sequence Number]: No Contract Type associated with delivery [Delivery Number].

Check the Serialized Operations Manager shipment data for a contract type mapped to a Korean numeric value.
Product Code Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code].

Check the Product Master Data item information for a country drug code item code associated with the packaging-level product code.
Package Total Unit Line [Sequence Number]: No Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number].

Check the Product Master Data item information for a package size where the language equals KO and uses the Internal Material Number or the Packaging Code specified in the Shipment order form.
Line [Sequence Number]: Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number] must be an integer value and is not an integer in Product Master Data.

Verify that the package size value is an integer.
For KPIS errors, see KPIS Return Codes.
Field Error Message

Troubleshoot
Contract Type Line [Sequence Number]: No Contract Type associated with delivery [Delivery Number].

Check the Serialized Operations Manager shipment data for a contract type mapped to a Korean numeric value.
Product Code Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code].

Check the Product Master Data item information for a Country Drug Code item code associated with the packaging level product code.

 
Package Total Unit Line [Sequence Number]: No Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number].

Check the Product Master Data item information for a package size where the language equals KO and uses the Internal Material Number or the Packaging Code specified in the Shipment order form.
Line [Sequence Number]: Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number] must be an integer value and is not an integer in Product Master Data. Verify that the package size value is an integer.

View Sales Shipment Notice Details

Field Error Message Troubleshoot
Type Line [Sequence Number]: Could not populate Supplier Business Type for delivery [Delivery Number]. Valid Business Type was not found in Master Data for From Business Party [Business Id Type] [Business Id]. Check the From Business Party in the Master data for a valid business type.
Process: Could not populate Supplier Business Type for delivery [Delivery Number]. Value in Shipment Transaction can not be found in Master Data for Reporting Party [Business Id Type] [Business Id]. Indicating shipment transaction [Business Id Type] is not consistent with Master Data. Check the Business Type value for the message.
Business Registration Number Line [Sequence Number]: Could not populate Supplier Business Registration Number for delivery [Delivery Number]. Shipment message did not include KR_BUS_REG_NUMBER and value was not found in Master Data for From Business Party [Business Id Type] [Business Id] or Ship From Location [Location Id type] [Location Id].

Check the following items:

  1. Serialized Operations Manager shipment data for a from Business Party where the Type of Business ID equals KR_BUS_REG_NUMBER.
  2. Company Master Data for the available identifier and the company KR_BUS_REG_NUMBER (Hyphens are removed from the 10-digit number).
  3. Serialized Operations Manager shipment data for a from Business Location where the type of Facility ID equals KR_BUS_REG_NUMBER.
  4. The Company Master Data for the available identifier and location for a KR_BUS_REG_NUMBER.
Field Error Message Troubleshoot
Name Line [Sequence Number]: Could not populate Receiver Business Registration Name for delivery [Delivery Number]. Shipment message did not include Receiver Business Name and value was not found in Master Data for To Business Party [Business Id Type] [Business Id].

Check the following items:

  1. Serialized Operations Manager Shipment > To Business Party > Business Name
  2. If the Business Name is not specified, TraceLink searches the Trade Partner Master Data using the available identifier.
Provider Code

99999999

Check the following items:

  1. Serialized Operations Manager shipment data for a To Business Party where the type of business ID equals KR_PROVIDER_CODE.
  2. The Partner Master Data for a corresponding KR_PROVIDER_CODE.
Business Registration Number

Line [Sequence Number]: Could not populate Receiver Business Registration Number for delivery [Delivery Number]. Shipment message did not include KR_BUS_REG_NUMBER and value was not found in Master Data for To Business Party [Business Id Type] [Business Id].

Check the following items:

  1. Serialized Operations Manager shipment data for a To Business Party where the type of Business ID is KR_BUS_REG_NUMBER.
  2. The Partner Master Data for a corresponding KR_BUS_REG_NUMBER.
Field Error Message

Troubleshoot
Contract Type

Line [Sequence Number]: No Contract Type associated with delivery [Delivery Number].

Check the Serialized Operations Manager shipment data for a contract type mapped to a Korean numeric value.
Product Code Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code].

Check the Product Master Data item information for a country drug code item code associated with the packaging-level product code.
Package Total Unit Line [Sequence Number]: No Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number].

Check the Product Master Data item information for a package size where the language equals KO and uses the Internal Material Number or the Packaging Code specified in the Shipment order form.
Line [Sequence Number]: Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number] must be an integer value and is not an integer in Product Master Data.

Verify that the package size value is an integer.

View Return Receipt Report Details

Field Error Message Troubleshoot
Type Line [Sequence Number]: Could not populate Supplier Business Type for delivery [Delivery Number]. Valid Business Type was not found in Master Data for From Business Party [Business Id Type] [Business Id]. Check the From Business Party in the Master Data for a valid business type.
Process: Could not populate Supplier Business Type for delivery [Delivery Number]. Value in Shipment Transaction can not be found in Master Data for Reporting Party [Business Id Type] [Business Id]. Indicating shipment transaction [Business Id Type] is not consistent with Master Data. Check the Business Type value for the transaction.
Business Registration Number Line [Sequence Number]: Could not populate Supplier Business Registration Number for delivery [Delivery Number]. Shipment message did not include KR_BUS_REG_NUMBER and value was not found in Master Data for From Business Party [Business Id Type] [Business Id] or Ship From Location [Location Id type] [Location Id].

Check the following items:

  1. The Serialized Operations Manager shipment data for a From Business Party where the type of Business ID is KR_BUS_REG_NUMBER.
  2. The Partner Master Data for a corresponding KR_BUS_REG_NUMBER.
Field Error Message Troubleshoot
Name Line [Sequence Number]: Could not populate Receiver Business Registration Name for delivery [Delivery Number]. Return Receipt message did not include Receiver Business Name and value was not found in Master Data for To Business Party [Business Id Type] [Business Id].

Check the following items:

  1. Serialized Operations Manager Shipment > To Business Party > Business Name
  2. If the Business Name is not specified, the TraceLink Network searches the Trade Trade Partner Master Data using the available identifier.
Business Registration Number Line [Sequence Number]: Could not populate Receiver Business Registration Number for return receipt delivery [Delivery Number]. Return Receipt message did not include KR_BUS_REG_NUMBER and value was not found in Master Data for From Business Party [Business Id Type] [Business Id].

Check the following items:

  1. Serialized Operations Manager shipment data for a To Business Party where the type of Business ID is KR_BUS_REG_NUMBER.
  2. The Partner Master Data for a corresponding KR_BUS_REG_NUMBER.
Field Error Message

Troubleshoot
Contract Type

Line [Sequence Number]: No Contract Type associated with delivery [Delivery Number].

Check the Serialized Operations Manager shipment data for a contract type mapped to a Korean numeric value.
Product Code Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code].

Check the Product Master Data item information for a country drug code item code associated with the packaging-level product code.
Package Total Unit Line [Sequence Number]: No Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number].

Check the Product Master Data item information for a package size where the language equals KO and uses the Internal Material Number or the Packaging Code specified in the Shipment order form.
Line [Sequence Number]: Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number] must be an integer value and is not an integer in Product Master Data.

Verify that the package size value is an integer.
For KPIS errors, see KPIS Return Codes.
Field Error Message

Troubleshoot
Contract Type Line [Sequence Number]: No Contract Type associated with delivery [Delivery Number].

Check the Serialized Operations Manager shipment data for a contract type mapped to a Korean numeric value.
Product Code Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code].

Check the Product Master Data item information for a Country Drug Code item code associated with the packaging level product code.

 
Package Total Unit Line [Sequence Number]: No Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number].

Check the Product Master Data item information for a package size where the language equals KO and uses the Internal Material Number or the Packaging Code specified in the Shipment order form.
Line [Sequence Number]: Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number] must be an integer value and is not an integer in Product Master Data. Verify that the package size value is an integer.

View Return Receipt Notice Details

Field Error Message Troubleshoot
Type Line [Sequence Number]: Could not populate Supplier Business Type for delivery [Delivery Number]. Valid Business Type was not found in Master Data for From Business Party [Business Id Type] [Business Id]. Check the From Business Party in the Master data for a valid business type.
Process: Could not populate Supplier Business Type for delivery [Delivery Number]. Value in Shipment Transaction can not be found in Master Data for Reporting Party [Business Id Type] [Business Id]. Indicating shipment transaction [Business Id Type] is not consistent with Master Data. Check the Business Type value for the message.
Business Registration Number Line [Sequence Number]: Could not populate Supplier Business Registration Number for delivery [Delivery Number]. Shipment message did not include KR_BUS_REG_NUMBER and value was not found in Master Data for From Business Party [Business Id Type] [Business Id] or Ship From Location [Location Id type] [Location Id].

Check the following items:

  1. Serialized Operations Manager shipment data for a from Business Party where the Type of Business ID equals KR_BUS_REG_NUMBER.
  2. Company Master Data for the available identifier and the company KR_BUS_REG_NUMBER (Hyphens are removed from the 10-digit number).
  3. Serialized Operations Manager shipment data for a from Business Location where the type of Facility ID equals KR_BUS_REG_NUMBER.
  4. The Company Master Data for the available identifier and location for a KR_BUS_REG_NUMBER.
Field Error Message Troubleshoot
Name Line [Sequence Number]: Could not populate Receiver Business Registration Name for delivery [Delivery Number]. Shipment message did not include Receiver Business Name and value was not found in Master Data for To Business Party [Business Id Type] [Business Id].

Check the following items:

  1. Serialized Operations Manager Shipment > To Business Party > Business Name
  2. If the Business Name is not specified, the TraceLink Network searches the Partner Master Data using the available identifier.
Business Registration Number

Line [Sequence Number]: Could not populate Receiver Business Registration Number for delivery [Delivery Number]. Shipment message did not include KR_BUS_REG_NUMBER and value was not found in Master Data for To Business Party [Business Id Type] [Business Id].

Check the following items:

  1. Serialized Operations Manager shipment data for a To Business Party where the type of Business ID is KR_BUS_REG_NUMBER.
  2. The Partner Master Data for a corresponding KR_BUS_REG_NUMBER.
Field Error Message

Troubleshoot
Contract Type

Line [Sequence Number]: No Contract Type associated with delivery [Delivery Number].

Check the Serialized Operations Manager shipment data for a contract type mapped to a Korean numeric value.
Product Code Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code].

Check the Product Master Data item information for a country drug code item code associated with the packaging-level product code.
Package Total Unit Line [Sequence Number]: No Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number].

Check the Product Master Data item information for a package size where the language equals KO and uses the Internal Material Number or the Packaging Code specified in the Shipment order form.
Line [Sequence Number]: Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number] must be an integer value and is not an integer in Product Master Data.

Verify that the package size value is an integer.

View Decommission Report Details

Field Error Message Troubleshoot
Type Process: Could not populate Supplier Business Type for decommission containing serial number [Serial Number]. Required field Business Type not populated in Master Data for Reporting Party [Business Id Type] [Business Id] Check the Company Master Data for a business type associated with the supplier ID.
Process: Could not populate Supplier Business Type for decommission containing serial number [Serial Number]. Valid Business Type was not found in Master Data for Reporting Party [Business Id Type] [Business Id]. Invalid Business Type:[Invalid Business Id Type]. Check the Company Master Data for the supplier related to the decommission message.
Process: Could not populate Supplier Business Type for decommission containing serial number [Serial Number]. Value in Decommission Transaction can not be found in Master Data for Reporting Party [Business Id Type] [Business Id]. Indicating decommission transaction [Business Id Type] is not consistent with Master Data. Verify the business type value for the supplier related to the decommission message is correct.
Business Registration Number Line [Sequence Number]: Could not populate Supplier Business Registration Number for decommission containing serial number [Serial Number]. KR_BUS_REG_NUMBER was not found in Master Data for Reporting Party [Reporting Party Id Type].

Check the following items:

  1. Serialized Operations Manager decommission or destroy messages sent from Business Parties where the Type of Business ID equals KR_BUS_REG_NUMBER.
  2. Company Master Data for the available identifier and the company KR_BUS_REG_NUMBER (Hyphens are removed from the 10-digit number).
  3. Serialized Operations Manager decommission or destroy messages sent from Business Locations where the type of Facility ID equals KR_BUS_REG_NUMBER.
  4. Company Master Data for the available identifier and location for a KR_BUS_REG_NUMBER.
Field Error Message

Troubleshoot
Contract Type

Line [Sequence Number]: No Contract Type associated with delivery [Delivery Number].

Check the Serialized Operations Manager shipment data for a contract type mapped to a Korean numeric value.
Product Code Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code].

Check the Product Master Data item information for a country drug code item code associated with the packaging-level product code.
Package Total Unit Line [Sequence Number]: No Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number].

Check the Product Master Data item information for a package size where the language equals KO and uses the Internal Material Number or the Packaging Code specified in the Shipment order form.
Line [Sequence Number]: Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number] must be an integer value and is not an integer in Product Master Data.

Verify that the package size value is an integer.
For KPIS errors, see KPIS Return Codes.
Field Error Message

Troubleshoot
Contract Type Line [Sequence Number]: No Contract Type associated with delivery [Delivery Number].

Check the Serialized Operations Manager shipment data for a contract type mapped to a Korean numeric value.
Product Code Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code].

Check the Product Master Data item information for a Country Drug Code item code associated with the packaging level product code.

 
Package Total Unit Line [Sequence Number]: No Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number].

Check the Product Master Data item information for a package size where the language equals KO and uses the Internal Material Number or the Packaging Code specified in the Shipment order form.
Line [Sequence Number]: Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number] must be an integer value and is not an integer in Product Master Data. Verify that the package size value is an integer.

View Cancel Shipment Report Details

Field Error Message Troubleshoot
Product Code "Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code]."

Check the following items:

  1. The lot has an appropriate Korean Drug Code (KDC) assigned.
  2. The Product Master Data for a country drug code item for the associated lot.
For KPIS errors, see KPIS Return Codes.

View Correct Shipment Report Details

Field: Error Message: Troubleshoot
Type Line [Sequence Number]: Could not populate Supplier Business Type for delivery [Delivery Number]. Valid Business Type was not found in Master Data for From Business Party [Business Id Type] [Business Id]. Check the From Business Party in the Master data for a valid business type.
Process: Could not populate Supplier Business Type for delivery [Delivery Number]. Value in Correct Shipment message can not be found in Master Data for Reporting Party [Business Id Type] [Business Id]. Indicating shipment transaction [Business Id Type] is not consistent with Master Data. Check the Business Type value for the correct shipment message.
Business Registration Number Line [Sequence Number]: Could not populate Supplier Business Registration Number for delivery [Delivery Number]. Correct Shipment message did not include KR_BUS_REG_NUMBER and value was not found in Master Data for From Business Party [Business Id Type] [Business Id] or Ship From Location [Location Id type] [Location Id].

Check the following items:

  1. Serialized Operations Manager correct shipment messages sent from Business Parties where the Type of Business ID equals KR_BUS_REG_NUMBER.
  2. Company Master Data for the available identifier and the company KR_BUS_REG_NUMBER (Hyphens are removed from the 10-digit number).
  3. Serialized Operations Manager correct shipment messages sent from Business Locations where the type of Facility ID equals KR_BUS_REG_NUMBER.
  4. Company Master Data for the available identifier and location for a KR_BUS_REG_NUMBER.
Field Error Message Troubleshoot
Name Line [Sequence Number]: Could not populate Receiver Business Registration Name for delivery [Delivery Number]. Correct Shipment message did not include Receiver Business Name and value was not found in Master Data for To Business Party [Business Id Type] [Business Id].

Check the following items:

  1. Serialized Operations Manager Shipment > To Business Party > Business Name
  2. If the Business Name is not specified, the TraceLink Network searches the Trade Partner Master Data using the available identifier.
Provider Code

99999999

Check the following items:

  1. Serialized Operations Manager shipment data for a To Business Party where the type of business ID equals KR_PROVIDER_CODE.
  2. The Partner Master Data for a corresponding KR_PROVIDER_CODE.
Business Registration Number

Line [Sequence Number]: Could not populate Receiver Business Registration Number for delivery [Delivery Number]. Correct Shipment message did not include KR_BUS_REG_NUMBER and value was not found in Master Data for To Business Party [Business Id Type] [Business Id].

Check the following items:

  1. Serialized Operations Manager shipment data for a To Business Party where the type of Business ID is KR_BUS_REG_NUMBER.
  2. The Partner Master Data for a KR_BUS_REG_NUMBER.
Field Error Message Troubleshoot
Contract Type Line [Sequence Number]: No Contract Type associated with delivery [Delivery Number].

Check the Serialized Operations Manager correct shipment data for a contract type mapped Korean numeric value.
Product Code Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code]. Check the Product Master Data item information for a country drug code item code associated with the packaging-level product code.
Package Total Unit Line [Sequence Number]: No Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number].

Check the Product Master Data item information for a package size where the language equals KO and uses the Internal Material Number or the Packaging Code specified in the Shipment order form.
Line [Sequence Number]: Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number] must be an integer value and is not an integer in Product Master Data. Verify that the package size value is an integer.
For KPIS errors, see KPIS Return Codes.
Field Error Message

Troubleshoot
Contract Type Line [Sequence Number]: No Contract Type associated with delivery [Delivery Number].

Check the Serialized Operations Manager shipment data for a contract type mapped to a Korean numeric value.
Product Code Line [Sequence Number]: Could not populate KD Code for delivery [Delivery Number]. No Country Drug Code was provided in commissioning interface and no Country Drug Code was found in Product Master Data for [packaging code type] [packaging code].

Check the Product Master Data item information for a Country Drug Code item code associated with the packaging level product code.

 
Package Total Unit Line [Sequence Number]: No Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number].

Check the Product Master Data item information for a package size where the language equals KO and uses the Internal Material Number or the Packaging Code specified in the Shipment order form.
Line [Sequence Number]: Package Size in KO Language associated with [Country Drug Code Type] [Country Drug Code] for delivery [Delivery Number] must be an integer value and is not an integer in Product Master Data. Verify that the package size value is an integer.

Additional Troubleshooting Information

KPIS Return Code Validation Type Troubleshooting Information

CO - Receiver no Longer in Business

 Exception Raised Contact Receiver Trading Partner to ensure trading partner is still in business and that the Receiver Business Registration Number is correct.
DA -Supply Amount Verification Pre-Check Error Change the Serial Number status back to available. Re-process the delivery, using a new delivery number, with the correct supply amount or unit price.
DC - All Covered Prescription Drug Unit Price Verification Pre-Check Error Change the Serial Number status back to available. Re-process the delivery, using a new delivery number, with the correct supply amount unit price.
Pre-Check Error Change the Serial Number status back to available. Re-process the delivery, using a new delivery number, with the correct supply amount or unit price.
Pre-Check Error Change the Serial Number status back to available. Re-process the delivery, using a new delivery number, with the correct supply amount or unit price.
Pre-Check Error Change the Serial Number status back to available. Re-process the delivery, using a new delivery number, with the correct supply amount or unit price.
DH - Supply Unit Price check of Covered OTCs against insurance coverage Pre-Check Error Change the Serial Number status back to available. Re-process the delivery, using a new delivery number, with the correct supply amount or unit price.
FA - Registration Number (KD Code) validity check Pre-Check Error Fix the KD code in Master Data. Change the Serial Number status back to available. Re-process the delivery, using a new delivery number.
FE - Invalid Package Total Unit Pre-Check Error Fix the package size in Master Data. Change the Serial Number status back to available. Re-process the delivery, using a new delivery number.
FH - Permission Transfer Code Verification Pre-Check Error Change the Serial Number status back to available. Re-process the delivery, using a new delivery number, with the correct supply date.
FI - Permission Cancellation Code Error Pre-Check Error Change the Serial Number status back to available. Re-process the delivery, using a new delivery number, with the correct supply date.
FO - Supply Type Error Exception Raised Not applicable.
JA - Duplicate Receipt  Number Not Part of Pre-Check Remove duplicate receipt number.
JB - Missing or Invalid Sequence or Receipt Number Not Part of Pre-Check  
JC - Invalid Supply Class, Receiver Business Registration Number or Supply Date in Correction Report Exception Raised Change the Serial Number status back to available. Re-process the delivery, using a new delivery number, with the corrected supply class, receiver business registration number or supply date.
JD - Cancel or Correction of Shipment submitted after deadline Exception Raised Obtain approval to submit cancellation or correction report from the manager of general information center of medicine management.
JE - Cancel and Correction of Return and Decommission not permitted Not Part of Pre-Check  
JF - Duplicate Receipt Number in Cancel or Correction Not Part of Pre-Check  
KJ - Provider Code Error Exception Raised Not applicable.
S1 - Duplicate Serial Number Check Pre-Check Error Change the Serial Number status back to available. Re-process the delivery, using a new delivery number, without the duplicate Serial Number.
S2 - Serial Number not recognized Exception Raised Change the Serial Number status back to available. Re-process the delivery, using a new delivery number.

Sometimes a shipment must include a price exception or delivery number. These remarks must be added to the Comments field in Serialized Operations Manager before the report generates as the KPIS Remarks field is sourced from Serialized Operations Manager > Outbound Deliveries > Comments. See below for specific value requirements.

Enter "ZD" in the Comments field if a price validation exception is needed to show that a drastic price change is acceptable.

If other comments are needed, add a ";" after ZD, followed by comments. Format is "ZD;[additional comments]".

Trade Partners should use the Comments field to record the Delivery Number. Comments field format is "DEL:[value]".

If other comments are needed, add a ";" after delivery number, followed by comments. Format is:

"DEL:[value];[additional comments]"

KPIS Shipment messages do not include a field to identify a transaction for receiving purposes (e.g. delivery number). Trade Partners should use the Remarks field to record the Delivery Number. Remarks field format is "DEL:[value]".

If other remarks are needed, add a ";" after delivery number, followed by remarks. Format is:

"DEL:[value];[additional comments]"