Pharmaceutical Manufacturer Use Cases
TraceLink Roles
TraceLink API Guides group messages by application. Each API Guide contains all messages available within that application. Your company's business type (e.g. CMO, Wholesale Distributor, 3PL) and role in the TraceLink Network (Owner or Partner1) determine which of these messages to develop (i.e. not all messages within this guide may fulfill your business or compliance needs).
See below to confirm which messages you should develop based on your role in the supply chain and/or the TraceLink Network.
Configure and exchange (send or receive) each message separately as a best practice.
Serialized Operations Manager Owners



- Damage happens to the product while in the warehouse.
- The 3PL or CMO receives instructions to destroy returned goods.


- Damage happens to the product while in the warehouse.
- The 3PL or CMO receives instructions to destroy returned goods.


- Pharmaceutical Manufacturers receive an End of Batch message from the CMO reporting an end of production which triggers an Serial Number Exchange End of Batch process in the Pharmaceutical Manufacturer's repository.
- Allows Pharmaceutical Manufacturers to process a successful End of Batch event in their repository and send commission and aggregation data to their external system prior to shipment.

- Aggregation event (optional)
- Receiving event (mandatory)

- Aggregation event (optional)
- Receiving event (mandatory)





- Commission + Aggregation + Product Release events: Does not report Decommission/Destroy.
- Commission + Product Release events: Does not aggregate the product and does not report Decommissioning/Destroy.
- Commission + Product Release + Decommission/Destroy events: Does not aggregate the product.

- Disaggregate items from the container if already packed.
- Trigger government reporting for the sampling of serial numbers.

Serialized Operations Manager Partners

- Pharmaceutical Manufacturers receive an End of Batch message from the CMO reporting an end of production which triggers an Serial Number Exchange End of Batch process in the Pharmaceutical Manufacturer's repository.
- Allows Pharmaceutical Manufacturers to process a successful End of Batch event in their repository and send commission and aggregation data to their external system prior to shipment.

- Commission + Aggregation + Product Release events: Does not report Decommission/Destroy.
- Commission + Product Release events: Does not aggregate the product and does not report Decommissioning/Destroy.
- Commission + Product Release + Decommission/Destroy events: Does not aggregate the product.