Generate EU Batch Recall Report
Overview

Access this screen from the left panel under Event Workflow.

Manually generate a Batch Recall report to send information to the EU Hub about the recall of a lot.
Compliance reports capture information about regulated activities, helping companies comply with requirements in the EU. They can be configured to generate automatically when certain events occur in TraceLink (e.g. commissioning serial numbers, updating a serial number's status, raising shipments), but may need to be generated manually if certain reports are incomplete or inaccurate.
Serialized Operations Manager generates this report only if the serial numbers specified were not already reported with this state.
Generating the Report

- - Country Drug Codes and/or Internal Material Numbers for products in Master Data. Format is [Item Code Type] [Item Code].
- - The number associated with the Internal Material Number or Country Drug Code, which identifies the serial numbers for the report.
Available Actions

- Enter an in the type-ahead field.
The product description displays under the field.
- Enter a in the text field.
- Select the
The Generate EU Batch Recall Report screen refreshes with the confirmation message "The generation of the EU Batch Recall Report has been initiated. This operation could take a few minutes depending on the size of the lot. Check the EU Compliance Application for the report, where it will appear when it is completed. If an error occurs in processing, it will be visible in Info Exchange."
The report displays in the Compliance app once complete. Depending on the size of the report, processing may require a few minutes. Processing errors display in Info Exchange.
button.
The drop-down does not impact the reports generated under Event Workflow Management.
Error Messages

Errors either display at the top of the screen or are found in Info Exchange (may vary):
Error Message | Description |
---|---|
Lot <lotnumber> for item <item code type> <item code value> does not exist. | TraceLink cannot find a matching lot number. |
No Recall Events associated with the provided Lot number | The entered Lot Number is not recalled. |