Type = FAQs,; Topic = OPUS Solution Environment, Multienterprise Information Network Tower (MINT),;Persona = TraceLink Administrator, User,; Orchestration = Manufacturing, Logistics, Commerce, Transportation, Clinical Supply,; Function = Supply Chain, IT, Spare 2,

Canonical FAQs

General

It is TraceLink's system data format that is irrelevant to the device or program's function. The canonical data model allows information to be exchanged with any partner on the network, regardless of their data format.

OPUS

Passwords must be a minimum of 8 characters, must not be your email, and must include at least one:

  • Numerical digit
  • Lowercase letter
  • Uppercase letter
  • Special character

If your company was enabled on the OPUS from Track & Trace Services, the following password settings from Track & Trace Services apply:

  • Number of previous passwords that cannot be reused.
  • Number of login attempts allowed before the account is locked.
  • Number of days until the password expires.

If your company was not originally enabled on Track & Trace Services, the following default settings apply to TraceLink SSO:

  • The previous 6 passwords cannot be reused.
  • 5 login attempts are allowed before the account is locked.
  • Passwords expire in 30 days.

The OPUS supports the following web browsers:

  • Google Chrome (recommended): Versions 57, 68, 74, or above
  • Microsoft Edge: Version 113 or above

    For the most stable and optimized performance, use Google Chrome. When using Microsoft Edge, additional configuration may be required to ensure optimal performance. See the My OPUS experience is slow in Microsoft Edge in the Troubleshoot a Problem topic for Microsoft Edge-specific guidance.

  • Mozilla Firefox: Versions 60, 63, 67, or above
  • Apple Safari: Versions 12.1.2, 13.0, or above

The OPUS supports the following mobile browsers:

  • Google Chrome Mobile: Version 80.0 or above
  • Android Web View: Version 80.0 or above
  • iOS Safari: Version 13.1 or above

Tag end