Search deliveries

1. Select the Main Menu icon.
2. Select My Networks or Partner Networks depending on the desired network.

3. Select a Network in the header.

4. Select a Partner or Location (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
5. Select the Go button.
6. Select Search from the Deliveries drop-down in the side menu.
7. Fill in one or more of the following fields to filter the results:
   1. Date Shipped field – The date range for when the delivery was shipped.
   2. Delivery Number field – The delivery number associated with the shipment or receipt.
   3. Transaction ID, Lot Number, or Entity field – The transaction ID value, lot number, business or location name, or business or location identifier value associated to the delivery.
8. Select Show Additional Filters and fill in the following fields to further filter the results:
   1. Filter By drop-down – The type of value to filter for:
      1. Delivery Type – The type of delivery:
         • All
         • Shipment – The delivery is an outbound shipment from your company to another entity.
         • Receipt – The delivery is an inbound receipt that your company received from another entity.
      2. Status – The status of the message communicating the delivery:
         • All
         • Generated – TraceLink generated the delivery, but it has not yet been sent to the recipient.
         • Delivered – TraceLink generated the delivery, and it was successfully sent to the recipient.
         • Generation Failed – The delivery could not be generated, either because the message failed to map in to TraceLink or failed processing.
         • Delivery Failed – TraceLink generated the delivery, but it could not be sent to the recipient, either because it failed to map out to the recipient or there was an error.
         • Voided – A previously submitted delivery that is canceled or invalidated.
      3. Item Code – The item code that identifies the product, usually an NDC.
         For accurate search result, the Item Code for the product must match the same format as entered in the Order Items on the delivery in the sender's Serialized Operations Manager. For example, if the Order Items on the delivery has hyphens (-), the Item Code for the product must also have hyphens in it.
      4. Lot Number – The lot number for the serialized items.
      5. Packaging Code – The packaging code for the product.
      6. Transaction ID – The transaction identifiers associated to the delivery (e.g. Purchase Order Number).
      7. From Business – The business that ships the delivery.
      8. To Business – The business that receives the delivery.
      9. Ship From Location – The physical location that the delivery is shipped from.
      10. Ship To Location – The physical location that receives the delivery.
      11. Serial Number – The serial number of an item on the delivery.
          To use Serial Number filter, user must have access to Serialized Operations Manager (SOM) service in Track & Trace Services.
   2. Select Add Another Filter to specify another Filter Option.

      Select the Remove icon to remove filter criteria.

9. Select Apply.

   The results display in the table.

   See the information that displays in the table

   • Status – The status of the message communicating the delivery:
     • Generated – TraceLink generated the delivery, but it has not yet been sent to the recipient.
     • Delivered – TraceLink generated the delivery, and it was successfully sent to the recipient.
     • Generation Failed – The delivery could not be generated, either because the message failed to map in to TraceLink or failed processing.
     • Delivery Failed – TraceLink generated the delivery, but it could not be sent to the recipient, either because it failed to map out to the recipient or there was an error.
     • Voided – A previously submitted delivery that is canceled or invalidated.
   • Date Shipped – The date that the delivery was shipped.
   • Delivery Type – The type of delivery:
     • Shipment – The delivery is an outbound shipment from your company to another entity.
     • Receipt – The delivery is an inbound receipt that your company received from another entity.
   • From Business – The business that ships the delivery.
   • To Business – The business that receives the delivery.
   • Ship To Location – The physical location that the delivery is shipped from.
   • Transaction IDs – The transaction identifiers associated to the delivery (e.g. Purchase Order Number).
   • Quantity – The number of serialized items in the delivery.
10. Select the View icon for a specific delivery.

    The View Delivery screen displays. See Delivery details for more information.

Tips

• Select the Export Search Results in CSV icon to export all of the deliveries in the results to a CSV file.
• Select View T2 Documents on any row to view the list of T2 documents generated for that delivery.
• Select the View icon for a row with Voided Status to view a specific voided delivery. When selected, the View Voided Delivery screen displays. See Voided delivery details for more information.
• Select any row to display a panel with additional information about the delivery.

On Track & Trace Services

Some of the event triggers (i.e. event workflows on Track & Trace Services) for US Compliance, that happen in Serialized Operations Manager, are still set in Track & Trace Services Company Administration. Make sure one of the following event triggers are enabled:

For more information on how to enable the event triggers, see the Company Administration Online Help.

On the Opus Platform

The event triggers (i.e. workflow subscriptions) for US Compliance, that happen in the Opus platform, can be set in Administer.

Shipments

US Compliance generates shipments when TraceLink processes a Product Shipped - Sale or ESM Product Shipped - Sale event and all of the following conditions are met:

• The shipment's Sale Type is Sale - In Country or Sale - Export.
• The Ship To Country is United States.
• The shipment includes at least one PO, ASN, or Invoice Transaction ID.
• The shipment specifies the identifier, name, and address for the From Business, To Business, Ship From Location, and Ship To Location.
• The products in the shipment have both a 10-digit and an 11-digit NDC present in Product Master Data (i.e. a US - NDC442, US - NDC532, or US - NDC541 and a US - NDC542).

The shipment notices for these receipts are then sent to Product Information Manager for indirect trade partners to access when the Generate Shipment Notices for Indirect Trade Partners workflow subscription in Opus Administer is enabled, and if the original shipment:

• Is marked as a Drop Shipment.
• Includes a Portal Access Code.

The shipment notices are also sent to Product Information Manager for direct trade partners to access when the Generate Shipment Notices for Direct Trade Partners Not Linked to US Compliance workflow subscription in Opus Administer is enabled, and if the original shipment:

• Specifies a To Business that is not linked to the Owner's US Compliance network.
• Is not marked as a Drop Shipment.
• Includes a Portal Access Code.

Receipts

US Compliance generates receipts when the company receives a US Product Track GS1 US Healthcare Transaction History (EPCIS v1.2) message, which is triggered when a shipment is generated. See the US Product Track API Guide for more information.

Shipment notices are also sent to US Product Track when the indirect trade partners (e.g. Dispensers) who receive the shipment notice are linked to Product Information Manager and own US Product Track as well as Serialized Operations Manager. US Product Track then sends these notices to US Compliance so that the indirect trade partner does not need to use the Product Information Manager Web UI at all if they do not want to. US Compliance uses these shipment notices to generate receipts and T2 documents.

To generate the delivery in US Compliance automatically, enable the appropriate event triggers and ensure that the relevant event trigger conditions are met. When configured, US Compliance generates the delivery automatically when the following events occur in one of these interfaces:

API integration

Use any of the following Serialized Operations Manager APIs to trigger shipments:

• ESM Shipment (EPCIS v1.2)
• ESM Shipment (XML)
• Sales Shipment (EPCIS v1.2)
• Sales Shipment (XML)
• Shipment Event (EPCIS v1.2)
• Update Order Shipment (SOAP)

Receiving the US Product Track GS1 US Healthcare Transaction History (EPCIS v1.2) message triggers receipts.

ESM Shipment (EPCIS v1.2)

Complete the elements required for the report as follows. See the Serialized Operations Manager ESM Synchronization API Guide for more information.

Element	Values
VocabularyElement	Must include: A ship from location with a name, address, and identifier. A ship to location with a name, address, and identifier. If the to business is not linked to the Owner's US Compliance network and a tl:portalAccessCode is included, the corresponding shipment notice is sent to Product Information Manager. The locations can also be specified in the sourceList or destinationList for the shipment event as a master data lookup.
bizTransactionList	Must include at least one transaction ID with one of the following types: urn:epcglobal:cbv:btt:po – Purchase Order Number. urn:epcglobal:cbv:btt:desadv – Advanced Shipment Notice. urn:epcglobal:cbv:btt:inv – Invoice.
tl:shipToCountryCode	US.
tl:saleDistributonType	INCOUNTRYSALE or EXPORTSALE.
tl:dropShipmentIndicator	To send the shipment notice to Product Information Manager, specify true.
tl:portalAccessCode	To send the shipment notice to Product Information Manager, specify the portal access code.

ESM Shipment (XML)

Complete the elements required for the report as follows. See the Serialized Operations Manager ESM Synchronization API Guide for more information.

Element	Values
cmn:TransactionIdentifier	Must include at least one transaction ID with one of the following types: PO – Purchase Order Number. ASN – Advanced Shipment Notice. INVOICE – Invoice.
cmn:shipToCountryCode	US.
cmn:saleDistributonType	INCOUNTRYSALE or EXPORTSALE.
cmn:DropShipment	To send the shipment notice to Product Information Manager, specify true.
cmn:PortalAccessCode	To send the shipment notice to Product Information Manager, specify the portal access code.
cmn:ShipFromLocationLookupId or cmn:ShipFromLocationInfo	Specify a ship from location. For cmn:ShipFromLocationInfo, include the name and address.
cmn:ReceiverInfo	If the to business is not linked to the Owner's US Compliance network and a cmn:PortalAccessCode is included, the corresponding shipment notice is sent to Product Information Manager.
cmn:ShipToLocationLookupId or cmn:ShipToLocationInfo	Specify a ship to location. For cmn:ShipToLocationInfo, include the name and address.

Sales Shipment (EPCIS v1.2)

Complete the elements required for the report as follows. See the Serialized Operations Manager Core Integration API Guide for more information.

Element	Values
VocabularyElement	Must include: A ship from location with a name, address, and identifier. A ship to location with a name, address, and identifier. If the to business is not linked to the Owner's US Compliance network and a tl:portalAccessCode is included, the corresponding shipment notice is sent to Product Information Manager. The locations can also be specified in the sourceList or destinationList for the shipment event as a master data lookup.
bizTransactionList	Must include at least one transaction ID with one of the following types: urn:epcglobal:cbv:btt:po – Purchase Order Number. urn:epcglobal:cbv:btt:desadv – Advanced Shipment Notice. urn:epcglobal:cbv:btt:inv – Invoice.
tl:shipToCountryCode	US.
tl:saleDistributonType	INCOUNTRYSALE or EXPORTSALE.
tl:dropShipmentIndicator	To send the shipment notice to Product Information Manager, specify true.
tl:portalAccessCode	To send the shipment notice to Product Information Manager, specify the portal access code.

Sales Shipment (XML)

Complete the elements required for the report as follows. See the Serialized Operations Manager Core Integration API Guide for more information.

Element	Values
cmn:TransactionIdentifier	Must include at least one transaction ID with one of the following types: PO – Purchase Order Number. ASN – Advanced Shipment Notice. INVOICE – Invoice.
cmn:shipToCountryCode	US.
cmn:saleDistributonType	INCOUNTRYSALE or EXPORTSALE.
cmn:DropShipment	To send the shipment notice to Product Information Manager, specify true.
cmn:PortalAccessCode	To send the shipment notice to Product Information Manager, specify the portal access code.
cmn:ShipFromLocationLookupId or cmn:ShipFromLocationInfo	Specify a ship from location. For cmn:ShipFromLocationInfo, include the name and address.
cmn:ReceiverInfo	If the to business is not linked to the Owner's US Compliance network and a cmn:PortalAccessCode is included, the corresponding shipment notice is sent to Product Information Manager.
cmn:ShipToLocationLookupId or cmn:ShipToLocationInfo	Specify a ship to location. For cmn:ShipToLocationInfo, include the name and address.

Shipment Event (EPCIS v1.2)

Complete the elements required for the report as follows. See the Serialized Operations Manager Trade Partner Event Exchange API Guide for more information.

Element	Values
VocabularyElement	Must include: A ship from location with a name, address, and identifier. A ship to location with a name, address, and identifier. If the to business is not linked to the Owner's US Compliance network and a tl:portalAccessCode is included, the corresponding shipment notice is sent to Product Information Manager. The locations can also be specified in the sourceList or destinationList for the shipment event as a master data lookup.
bizTransactionList	Must include at least one transaction ID with one of the following types: urn:epcglobal:cbv:btt:po – Purchase Order Number. urn:epcglobal:cbv:btt:desadv – Advanced Shipment Notice. urn:epcglobal:cbv:btt:inv – Invoice.
tl:shipToCountryCode	US.
tl:saleDistributonType	INCOUNTRYSALE or EXPORTSALE.
tl:dropShipmentIndicator	To send the shipment notice to Product Information Manager, specify true.
tl:portalAccessCode	To send the shipment notice to Product Information Manager, specify the portal access code.

Update Order Shipment (SOAP)

Complete the elements required for the report as follows. See the Serialized Operations Manager SOAP API Guide for more information.

Element	Values
ShipToCountryCode	US.
SaleType	INCOUNTRYSALE or EXPORTSALE.
Transactions	Must include at least one transaction ID with one of the following types: PO – Purchase Order Number. ASN – Advanced Shipment Notice. INVOICE – Invoice.
ShipFromLocation	Specify a ship from location.
SoldToParty	If the to business is not linked to the Owner's US Compliance network and a portalAccessCode is included, the corresponding shipment notice is sent to Product Information Manager.
ShipToLocation	Specify a ship to location.
DropShipment	To send the shipment notice to Product Information Manager, specify true.
portalAccessCode	To send the shipment notice to Product Information Manager, specify the portal access code.

GS1 US Healthcare Transaction History (EPCIS v1.2)

No specific values are required to trigger the shipment notice generated from this message. See the US Product Track API Guide for more information.

Web UI

Use Serialized Operations Manager to trigger the shipments from the Web UI. See the Serialized Operations Manager Online Help for more information.

1. In Track & Trace Services, hover over Modules, and then select Serialized Operations Manager.
2. Expand the Outbound Movement drop-down, and then select Create Delivery.
3. Select the manufacturing location that provisioned the serial numbers from the Show Data From drop-down in the upper right.
4. Complete the fields required for the report as follows:

   Element	Values
   Sale Type	Sale - In Country or Sale - Export.
   Ship To Country Code	US.
   To Business	If the to business is not linked to the Owner's US Compliance network and a Portal Access Code is included, the corresponding receipt is sent to Product Information Manager.
   Ship From Location	Specify a ship from location.
   Ship To Location	Specify a ship to location.
   Drop Shipment	To send the shipment notice to Product Information Manager, select the checkbox.
   Portal Access Code	To send the shipment notice to Product Information Manager, specify the portal access code.
   Transaction IDs	Must include at least one transaction ID with one of the following types: PO Number – Purchase Order Number. Shipment Number – Advanced Shipment Notice. Invoice Number – Invoice.

5. Complete any other fields that are required in the UI or that your company uses for a specific purpose.
6. Select Submit.

   The View Deliveries screen displays, the shipment is added, and:

   1. Serialized Operations Manager sends the GS1 US Healthcare Transaction History (EPCIS v1.2) message to US Product Track.
   2. US Compliance generates a shipment for the delivery.
   3. US Product Track sends the EPCIS v1.2 message to the Partner receiving the delivery, and US Compliance creates a shipment notice for the Partner.

Mobile UI

Use Smart Inventory Tracker to trigger the shipment from a mobile device. See the Smart Inventory Tracker Help Center for more information.

1. In the Smart Inventory Tracker mobile app, do one of the following:
• Ship product with an existing delivery number. The delivery number must already exist in Serialized Operations Manager with the fields required for the shipment.
• Create a new delivery to ship product.
2. If creating a new delivery in Smart Inventory Tracker, complete the following steps:

   Create a new delivery in Smart Inventory Tracker only if the shipment notice does not need to be sent to Product Information Manager.

   1. Complete the fields required for the report as follows:

      Element	Values
      Sale Type	Sale - In Country or Sale - Export.
      Ship To Country	US.
      Ship From Location	Specify a ship from location.
      Ship To Location	Specify a ship to location.
      Transaction ID	Must include at least one transaction ID with one of the following types: PO Number – Purchase Order Number. Shipment Number – Advanced Shipment Notice. Invoice Number – Invoice.

   2. Complete any other fields that are required in the UI or that your company uses for a specific purpose.
3. Select Submit.

   Smart Inventory Tracker takes the resulting action, and:

   1. Serialized Operations Manager sends the GS1 US Healthcare Transaction History (EPCIS v1.2) message to US Product Track.
   2. US Compliance generates a shipment for the delivery.
   3. US Product Track sends the EPCIS v1.2 message to the Partner receiving the delivery, and US Compliance creates a shipment notice for the Partner.

Currently, deliveries cannot be manually generated in US Compliance. If there is a problem with the delivery in Serialized Operations Manager or the US Product Track GS1 US Healthcare Transaction History (EPCIS v1.2) message, see Info Exchange on Track & Trace Services to correct the issues and reprocess the message. When the message is reprocessed with the correct information, US Compliance will generate the delivery.

• Status – The status of the message communicating the delivery:
  • Generated – TraceLink generated the delivery, but it has not yet been sent to the recipient.
  • Delivered – TraceLink generated the delivery, and it was successfully sent to the recipient.
  • Generation Failed – The delivery could not be generated, either because the message failed to map in to TraceLink or failed processing.
  • Delivery Failed – TraceLink generated the delivery, but it could not be sent to the recipient, either because it failed to map out to the recipient or there was an error.
  • Voided – A previously submitted delivery that is canceled or invalidated.
• Processing Time – The date and time that the message was processed.
• Input File – The original file that was sent to TraceLink.
• Output File – The file that TraceLink processed and sent to the receiving party.
• Canonical File – The file in TraceLink that was used as the source of truth to process the input file into the output file.
• Log File – The log file for the delivery message.
• Void File – The void file for the delivery message.

Tips

• Select the Input File, Output File, Canonical File, Log File, or Void File link to download the raw message file.

Displays only for deliveries with a Status of Voided.

• Reason – The reason for voiding the delivery:

  • Correction – A user entered incorrect information when creating or receiving the shipment.

  • Damaged – The product is damaged.

  • Damaged in Facility – The product was damaged in the facility.

  • Damaged in Transit – The product was damaged during transit.

  • Data Issue – TraceLink contains incorrect data.

  • Destroyed – The product was destroyed.

  • Expired – The product expired.

  • Found Inventory – A user found product that does not exist in the inventory.

  • Investigation – The product could be damaged, so someone must test the product (e.g. because of a temperature excursion).

  • Lost Inventory – The product is missing.

  • Order Cancelled – The shipment order was canceled.

  • Order Rejected – The shipment order was rejected.

  • Other – The product needs to be updated for a reason not listed here.

  • Over Receipt – A user at the receiving location found more product in the shipment than the receipt had listed.

  • Over Ship – A user at the shipping location realized the shipment contains more product than the receipt had listed.

  • Physical Count – The inventory needs to be updated after performing a physical count of the inventory.

  • Recalled – The product was recalled.

  • Receiving Error – A user made an error when receiving the shipment in TraceLink.

  • Shipping Error – A user made an error when creating the shipment in TraceLink.

  • Short Receipt – A user at the receiving location found less product in the shipment than the receipt had listed.

  • Short Ship – A user at the shipping location realized the shipment contains less product than the receipt had listed.

• Date Voided – The date and time the delivery was voided, in the format DD MMM YYYY. This field corresponds to the Transaction Date specified by the user in Serialized Operations Manager.
• Comments – Descriptive text explaining the reason for the voided delivery.
• Processing Time – The void date of the delivery within TraceLink. This field corresponds to the Date Voided field in Serialized Operations Manager.

Tips

• Select the Export icon to export the serial numbers in the delivery as a CSV file.
  See the element headers in the CSV file

  • Serial Number – The serial number of the item.
  • Parent Serial Number – The parent serial number of the Serial Number.
  • Item Code Type – The type of item code (not including an Internal Material Number). See Identifier and Item Code Types for more information.
  • Item Code – The value of the item code.
  • Packaging Code Type – The type of packaging code for the serial number, based on its packaging level (e.g. each, case).
  • Packaging Code – The value of the packaging code.
  • Lot Number – The lot number for the Serial Number.
  • Expiration Date – The expiration date for the Serial Number.

• Serial Number – The serial number for that specific serialized unit in the delivery. If there is no aggregation, the Serial Number represents the each-level serial number.
• Item Code – The item code that identifies the product, usually an NDC.Displays as -- for SSCC serial numbers.
• Description – The description of the product, which typically includes the strength, dose, and other product information. Displays as -- for SSCC serial numbers.
• Lot Number – The lot number for the serialized items.
• Expiration Date – The expiration date for the serialized items.
• Additional Statement – Where the product originated:
  • Direct Purchase – The seller made a direct purchase from the Pharmaceutical Manufacturer, Exclusive Distributor, or Repackager.
  • Received Direct Purchase – The seller purchased the product from a Wholesale Distributor who made a direct purchase from the Pharmaceutical Manufacturer, Exclusive Distributor, or Repackager.
  • -- – The seller is the Pharmaceutical Manufacturer, Exclusive Distributor, Repackager, or the seller originally purchased the product from a Wholesale Distributor who did not make a direct purchase from a Pharmaceutical Manufacturer, Exclusive Distributor, or Repackager.

Tips

• Select the View icon on any row to view information about the Serial Number and its children.
  See the information that displays on the View Serialized Content Level [n] screen

  Parent Container

  • Serial Number – The parent serial number for that specific serialized unit in the delivery. Select the Serial Number link to return to the previous aggregation level.
  • Container Hierarchy – The hierarchy level of the parent container for this serialized unit. A Level 1 container is the top-level or outermost serialized content, a Level 2 container is a child of a top-level serialized container, and so forth.

  Aggregation Hierarchy

  • Serial Number – The serial number for that specific serialized unit in the delivery. If there is no aggregation, the Serial Number represents the each-level serial number.
  • Item Code – The item code that identifies the product, usually an NDC.Displays as -- for SSCC serial numbers.
  • Description – The description of the product, which typically includes the strength, dose, and other product information. Displays as -- for SSCC serial numbers.
  • Lot Number – The lot number for the serialized items.
  • Expiration Date – The expiration date for the serialized items.
  • Additional Statement – Where the product originated:
    • Direct Purchase – The seller made a direct purchase from the Pharmaceutical Manufacturer, Exclusive Distributor, or Repackager.
    • Received Direct Purchase – The seller purchased the product from a Wholesale Distributor who made a direct purchase from the Pharmaceutical Manufacturer, Exclusive Distributor, or Repackager.
    • -- – The seller is the Pharmaceutical Manufacturer, Exclusive Distributor, Repackager, or the seller originally purchased the product from a Wholesale Distributor who did not make a direct purchase from a Pharmaceutical Manufacturer, Exclusive Distributor, or Repackager.

  Tips:

  • Select the View icon on any row to view information about the Serial Number and its children.
  • Select the Export icon to export the child serial numbers aggregated to the parent Serial Number as a CSV file.