HOST Administration for Healthcare and Pharmacies

Learning Objectives

At the end of this module, you will be able to:

• Request that TraceLink add your trade partners to the system.
• Request that TraceLink add or disable users on the system.
• Request that TraceLink add new company locations.
• Upload paper transaction histories (THs) so TraceLink can convert them to digital THs.
• Request that TraceLink enable the limited reselling capability.

Overview

TraceLink provides end-to-end DSCSA compliance administration for pharmacies and dispensers in the healthcare industry. Our Healthcare Operations Services Team (HOST) performs these services:

• Adding and maintaining missing product master data
• Adding, removing, and maintaining trade partners
• Adding and removing company locations
• Adding users, disabling users, and changing their access permissions
• Monitoring of transactions
• Resolving exceptions and reprocessing as necessary
• Referencing and maintaining TraceLink's network-sourced NDC database
• Converting uploaded paper documents into digital THs (transaction histories)
• Providing full customer support during regulatory inquiries