Type = Troubleshooting,; Topic = Multienterprise Information Network Tower (MINT), Administration, Opus Platform,;Persona = Solution Designer, TraceLink Administrator, User,; Orchestration = Manufacturing, Commerce, Transportation, Clinical Supply,; Function = Supply Chain, IT, Operations, Project Management,
Troubleshoot a problem
User access
I cannot see all the items in the menu
Administrators assign roles that limit users' access to different functions. Depending on the role assigned, users might not see certain items in the main menu, network composer, or side menu. If you cannot see an item that you should see based on a role, verify that you are assigned the correct role. If you still cannot see the appropriate menu items, work with your System Administrator to ensure that you are assigned the correct roles and permissions.
An item I added or edited is not displaying
If you are looking for an item you added or for the edits you made to an item, you might not see them right away. A banner message displays that confirms your updates will display shortly. If you want to see the updates, wait a minute or two before refreshing the page, and your updates will be reflected.
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