POET is not designed to serve as the system of record for regulated processes, therefore not subject to GxP requirements. It is designed to enable cross-organizational collaboration and process orchestration, while the system of record for each process remains within the respective enterprise systems.

Type = Technical Guides,; Topic = OPUS Solution Environment, Process Orchestration for Empowered Teams (POET), OPUS,;Persona = Solution Designer, Solution Partner, Technology Partner,; Orchestration = Logistics,; Function = Regulatory Affairs, Quality,

Label and Artwork Review

In the pharmaceutical supply chain, a Label and Artwork Review is the process of reviewing and approving product labels and packaging artwork.

What is a label and artwork review

A Label and Artwork Review is the process of evaluating and approving product labels, packaging artwork, and related labeling content to ensure accuracy, regulatory compliance, and readiness for production and distribution. The review process in the pharmaceutical industry typically involves the following steps:

  • Initiate Label and Artwork Review – Create a review request for label or packaging artwork due to regulatory, safety, or operational triggers.

  • Prepare Artwork for Review – Compile the proposed artwork and supporting reference documents for evaluation.

  • Conduct Review – Evaluate the label and artwork for regulatory compliance, accuracy, and packaging standards.

  • Address Review Feedback – Incorporate required revisions based on reviewer comments and findings.

  • Approve Artwork – Obtain final approval confirming the artwork meets all regulatory and internal requirements.

  • Release Artwork – Finalize and release the approved artwork for production or regulatory use.

Types of label and artwork reviews

  • New product launch – Label and artwork must comply with regulatory, safety, and branding requirements before the product is introduced to the market.

  • Market expansion – Labeling must align with local regulatory requirements, language rules, and market-specific guidelines in the new region.

  • Regulatory change – Labeling must reflect updates to core regulatory documents.

  • Safety update – Labeling must incorporate new safety information, warnings, or contraindications.

  • Supplier site change – Product label or artwork must capture the updated manufacturing or supplier details.

  • Serialization or compliance updates – Packaging artwork must incorporate updated serialization, traceability, or regulatory compliance requirements.

How to configure the label and artwork review marketplace solution

Before using the label and artwork review marketplace solution, Solution Designers must first configure the solution in OPUS Solution Environment (OSE) by following the steps listed below:

Add a label and artwork review

Add a label and artwork review by entering the required details.

Modify a label and artwork review

Modify an existing label and artwork review by updating the required details.

Workflow

The workflow defines the lifecycle of a label and artwork review record from creation to closure. Each state represents a stage in the collaboration process between the Owner and Partner organizations.

Base State Workflow State Description
Draft Draft Review is being created and scoped. No review has started.
To Do Ready for Review All required information is available and the Review is ready to begin formal review.
In Progress In Review Artwork is under active review, rework, or feedback resolution. Rejections and revisions happen here.
Done Approved All required reviewers have approved the artwork. Content is finalized.
Done Closed Review is fully completed and archived after downstream handoff or business closure.

Monitor label and artwork reviews

Monitor label and artwork reviews records using dashboards and search to track progress, monitor key activities, and analyze performance.