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The Product Information Manager solution is powered by a network application, which means that TraceLink owns the app, and companies link to the app as either a Producer (i.e. a company that owns and shares data with the rest of the supply chain) or a Consumer (i.e. a company that accesses the shared data).

• Product Information Manager allows all members of the supply chain to be in compliance with the US Drug Supply Chain Security Act (DSCSA) even if they do not have a direct business relationship with each other. Pharmaceutical Manufacturers, Repackagers, and Wholesale Distributors can send shipment notices to Product Information Manager so indirect trade partners (e.g. Dispensers) can access these shipment notices without linking to the sender's US Compliance network. Additionally, direct trade partners who are not linked to the Owner's US Compliance network (e.g. doctor’s offices) can also access shipment notices.

  Companies can link to Product Information Manager for different reasons:

  Dropshipment Use Case

  A Pharmaceutical Manufacturer may sell product to a Wholesale Distributor but ship the physical delivery straight to the Dispenser. The Dispenser does not have a direct relationship with the Pharmaceutical Manufacturer, so they are not linked to the Pharmaceutical Manufacturer’s US Compliance network, but the Pharmaceutical Manufacturer can mark the delivery as a drop shipment, provide a portal access code, and send the shipment notice to Product Information Manager. The Dispenser can leverage Product Information Manager and the portal access code provided by the Pharmaceutical Manufacturer to find the shipment notice, which can be provided to an auditor if necessary.

  Doctor’s Office Use Case

  A Pharmaceutical Manufacturer might sell a shipment of vaccines directly to a doctor's office, because the doctor's office will be dispensing those vaccines to their patients in the office. However, this doctor's office is not linked to the Pharmaceutical Manufacturer's US Compliance network. The Pharmaceutical Manufacturer can mark the delivery as a direct shipment (without marking it as a dropshipment) and provide a portal access code. When TraceLink attempts to send the shipment notice to the doctor's office, the system cannot find the doctor's office as a linked Partner in the Owner's US Compliance network, so US Compliance sends the shipment notice to Product Information Manager. The doctor’s office can leverage Product Information Manager and the portal access code provided by the Pharmaceutical Manufacturer to find the shipment notice, which can be provided to an auditor if necessary.