This Help Center is a preview of a future release. The final Help Center will be available on the Validation date.

Search recalls

When recall notifications are issued by the FDA and other sources (e.g. state boards of pharmacy, Wholesale Distributors), US Compliance receives recall notice information and provides details of recalls that might impact product that the company has sent or received. Any subsequent updates to the recall information reflects in the CSV export of impacted shipments and receipts. US Compliance does not include any voided deliveries in recalls.

US Compliance Owners and Partners must have a valid license for APT – Recalls and PIE – Recalls, and the Member – Standard Recalls Access role assigned to view, filter, and export deliveries impacted by recalls.

Filter and view recalled deliveries

  1. Select the Main Menu icon.
  2. Select My Networks or Partner Networks depending on the desired network.

  3. Select a Network in the header.

  4. Select a Partner or Location (e.g. your entire company or a Link to a specific Partner or internal location) in the header.
  5. Select the Go button.
  6. Select Search from the Recalls drop-down in the side menu.
  7. Fill in one or more of the following fields to filter the results:
  1. Select Apply.

    The results display in the table.

    • Evaluation Date – The date when the recall impact was last evaluated for the company.
    • Evaluation Result – The impact of the recall on the company. The company can be impacted by one, a few, or all NDCs from a recall.
    • Date Last Report Generated – The date when the user last generated a report.
    • Source Event ID – The unique source identifier of a recall.
    • Recalling Company – The name of the company that manufactured the recalled product.
    • Date Recall Last Updated – The date on which the recall was last updated.
    • NDC – The NDC of the products that are recalled.
  1. Select the Export Impacted Deliveries icon in any row to export the impacted shipment or receipt report to a CSV file.
  1. Fill in the following fields in the Export Impacted Deliveries panel:
    1.  Select one of the following Report Type radio buttons:
      1. Receipt – (default) The deliveries are inbound receipts that your company received from another entity.
      2. Shipment – The deliveries are outbound shipments from your company to another entity.
    2. Select the From and To Delivery Date range.
  2. Select Export.

    The impacted deliveries are downloaded as a CSV file.

    • Recalling Company – The name and address of the company that manufactured the recalled product.
    • Product Description – Details about the recalled product (e.g. name and dosage).
    • Recalled NDC – The NDC of the recalled products.
    • Lot Number – The lot number of the recalled products.
    • Expiration Date – The expiration date for the recalled products in YYYY-MM-DD format.
    • Quantity – The quantity of serial numbers for the recalled products.
    • Receipt Date – The delivery date for the recalled products in YYYY-MM-DD format.
    • Sold To Location ID Type – The location ID type of the company that purchased the recalled products.
    • Sold To Location ID Value – The location ID value of the company that purchased the recalled products.
    • Sold To Location Name – The location name of the company that purchased the recalled products.
    • Sold To Location Address – The location address of the company that purchased the recalled products.
    • Sold To Location City – The location city of the company that purchased the recalled products.
    • Sold To Location State – The location state of the company that purchased the recalled products.
    • Sold To Location Postal Code – The location postal code of the company that purchased the recalled products.
    • Sold To Location Country – The location country of the company that purchased the recalled products.
    • Sold From Business ID Type – The business ID type of the company that shipped the recalled products.
    • Sold From Business ID Value – The business ID value of the company that shipped the recalled products.
    • Sold From Business Name – The business name of the company that shipped the recalled products.
    • Sold From Location ID Type – The location ID type of the company that shipped the recalled products.
    • Sold From Location ID Value – The location ID value of the company that shipped the recalled products.
    • Sold From Location Name – The location name of the company that shipped the recalled products.
    • Sold From Location Address – The location address of the company that shipped the recalled products.
    • Sold From Location City – The location city of the company that shipped the recalled products.
    • Sold From Location State – The location state of the company that shipped the recalled products.
    • Sold From Location Postal Code – The location postal code of the company that shipped the recalled products.
    • Sold From Location Country – The location country of the company that shipped the recalled products.
    • Sold To Business ID Type – The business ID type of the company that purchased the recalled products.
    • Sold To Business ID Value – The business ID value of the company that purchased the recalled products.
    • Sold To Business Name – The business name of the company that purchased the recalled products.
    • PO Number – The purchase order number for the recalled products.
    • Recall Class – The degree of health hazard presented by one or more products in the recall:
      • Class 1 – There is a reasonable probability that the use of, or exposure to, the affected product will cause serious adverse health consequences or death.

      • Class 2 – The use of, or exposure to, the affected product may cause temporary or medically reversible adverse health consequences or the probability of serious adverse health consequences is remote.

      • Class 3 – The use of, or exposure to, the affected product is not likely to cause adverse health consequences.

      • Not Yet Classified – The degree of health hazard that the recall presents has not been determined yet.

    • Reason for Recall – The reason that the recalling company recalled the product.
    • Source Event ID – The unique source identifier of a recall.
    • Date Recall Last Updated – The date on which the recall was last updated.
    • Recall Date – The date when the recall was initiated.
    • Delivery Number – The delivery number of the recalled products.
    • Recalling Company – The name and address of the company that manufactured the recalled product.
    • Product Description – Details about the recalled product (e.g. name and dosage).
    • Recalled NDC – The NDC of the recalled products.
    • Lot Number – The lot number of the recalled products.
    • Expiration Date – The expiration date for the recalled products in YYYY-MM-DD format.
    • Quantity – The quantity of serial numbers for the recalled products.
    • Shipped Date – The shipment date for the recalled products in YYYY-MM-DD format.
    • Sold To Location ID Type – The location ID type of the company that purchased the recalled products.
    • Sold To Location ID Value – The location ID value of the company that purchased the recalled products.
    • Sold To Location Name – The location name of the company that purchased the recalled products.
    • Sold To Location Address – The location address of the company that purchased the recalled products.
    • Sold To Location City – The location city of the company that purchased the recalled products.
    • Sold To Location State – The location state of the company that purchased the recalled products.
    • Sold To Location Postal Code – The location postal code of the company that purchased the recalled products.
    • Sold To Location Country – The location country of the company that purchased the recalled products.
    • Sold From Business ID Type – The business ID type of the company that shipped the recalled products.
    • Sold From Business ID Value – The business ID value of the company that shipped the recalled products.
    • Sold From Business Name – The business name of the company that shipped the recalled products.
    • Sold From Location ID Type – The location ID type of the company that shipped the recalled products.
    • Sold From Location ID Value – The location ID value of the company that shipped the recalled products.
    • Sold From Location Name – The location name of the company that shipped the recalled products.
    • Sold From Location Address – The location address of the company that shipped the recalled products.
    • Sold From Location City – The location city of the company that shipped the recalled products.
    • Sold From Location State – The location state of the company that shipped the recalled products.
    • Sold From Location Postal Code – The location postal code of the company that shipped the recalled products.
    • Sold From Location Country – The location country of the company that shipped the recalled products.
    • Sold To Business ID Type – The business ID type of the company that purchased the recalled products.
    • Sold To Business ID Value – The business ID value of the company that purchased the recalled products.
    • Sold To Business Name – The business name of the company that purchased the recalled products.
    • PO Number – The purchase order number for the recalled products.
    • Recall Class – The degree of health hazard presented by one or more products in the recall:
      • Class 1 – There is a reasonable probability that the use of, or exposure to, the affected product will cause serious adverse health consequences or death.

      • Class 2 – The use of, or exposure to, the affected product may cause temporary or medically reversible adverse health consequences or the probability of serious adverse health consequences is remote.

      • Class 3 – The use of, or exposure to, the affected product is not likely to cause adverse health consequences.

      • Not Yet Classified – The degree of health hazard that the recall presents has not been determined yet.

    • Reason for Recall – The reason that the recalling company recalled the product.
    • Source Event ID – The unique source identifier of a recall.
    • Date Recall Last Updated – The date on which the recall was last updated.
    • Recall Date – The date when the recall was initiated.
    • Delivery Number – The delivery number of the recalled products.
  • Select any row to display a panel with additional information about the recalled product.

  • Select the View Exports icon to view the list of exported documents. The File Name of an exported report is in the following format:

    • Receipts_Impacted_by_Recall_[TracelinkRecallID]_[DateRecallLastUpdated].csv – File name format for a Receipt report.

    • Shipments_Impacted_by_Recall_[TracelinkRecallID]_[DateRecallLastUpdated].csv – File name format for a Shipment report.