Manage Russia Compliance Settings

How to Navigate to this Screen

Hover over Application Settings on the User Profile drop-down in the top right of any screen, and then select Russia Compliance.

Why Use this Screen

Enable email notifications to receive updates about events that occur in the Russia Compliance app.

Access Permission

Any user with access to their company’s Russia Compliance app can use this screen.

The company must be the Owner of the app.

Static Information

If My Role in the Service Is... – Indicates whether the notification is for a user at the Owner or Partner company.
Notify Me When... – The event in the app that prompts the email notification.

Example

If My Role in the Service is...	Notify Me When...
User at the publishing company	MDLP returns a Rejected or Partial status for a submitted report.
User at the publishing company	MDLP sends a Notification report.
User at the publishing company	OMS returns a 200 or 400 error status for a submitted report.
User at the publishing company	OMS returns a 400 - Incorrect Parameters error for an Order Submission.
User at the publishing company	OMS returns a 500 - Request Fail (Internal Server Error) for an Order Submission.

Enable Notifications

Select the checkbox in the third column for the desired Notify Me When....
Select Save Changes.
The Russia Crypto Code settings are now saved.

Example Emails

TraceLink sends notification email for each designated event. See examples below.

MDLP returns a Rejected or Partial status for a submitted report

[Rejected or Partial] Error Returned from MDLP for [Report Type] Russia Compliance Report

noreply@tracelink.com

TraceLink received the following error from MDLP on [Time Stamp] in response to a submitted [Report Type] report:

Report Status: [Rejected or Partial]

Error Code: [Error codes received, separated by commas]

Error Description: [Error descriptions received, separated by commas]

Select the link below to view details for the [Report Type] report:

View report details

- - - - -

Please do not reply to this email. You have received this email because you have opted in to TraceLink notifications. If you wish to no longer receive these notifications, you can turn them off by selecting My Application Settings from the My Settings menu in the upper right of the TraceLink application.

OMS returns a Rejected or Partial status for a submitted Utilisation report

[Rejected or Partial] Error Returned from OMS for [Domestic or Foreign] Utilisation Report

noreply@tracelink.com

Hello,

TraceLink received the following error(s) from OMS on [Time Stamp] in response to a submitted [Domestic or Foreign] Utilisation report:

Report Status: [Rejected or Partial]

Company: [Company Instance]

GTIN: [GTIN]

Lot Number: [Lot number]

Select the link below to view details for the [Domestic or Foreign] Utilisation Report:

View report details

- - - - -

Please do not reply to this email. You have received this email because you have opted in to TraceLink notifications. If you wish to no longer receive these notifications, you can turn them off by selecting My Application Settings from the My Settings menu in the upper right of the TraceLink application.

OMS returns a rejected Order Submission

Incorrect Parameters Error returned from OMS for an Order Submission

noreply@tracelink.com

Hello,

TraceLink received the following error(s) from OMS on [Time Stamp] in response to an Order Submission:

Error Code: [Error codes received, separated by rows]

Error Description: [Error descriptions received, separated by rows]

Company: [Company Instance]

GTIN: [GTIN]

Select the link below to view details for the Order Submission:

View report details

- - - - -

Please do not reply to this email. You have received this email because you have opted in to TraceLink notifications. If you wish to no longer receive these notifications, you can turn them off by selecting My Application Settings from the My Settings menu in the upper right of the TraceLink application.

OMS returns a failed Order Submission

Request Fail (Internal Server Error) Returned from OMS for an Order Submission

noreply@tracelink.com

Hello,

TraceLink received the following error(s) from OMS on [Time Stamp] in response to an Order Submission:

Error Code: 500

Error Description: Request Fail (Internal Server Error)

Company: [Company Instance]

GTIN: [GTIN]

Select the link below to view details:

View report details

- - - - -

Please do not reply to this email. You have received this email because you have opted in to TraceLink notifications. If you wish to no longer receive these notifications, you can turn them off by selecting My Application Settings from the My Settings menu in the upper right of the TraceLink application.