Generated Messages
Overview
How to Navigate to this Screen
- Select from the Management landing page.
- Expand the Navigation in the header of any screen, and select Generated Messages.
Why Use this Screen
View, edit, and reset customizable templates for system-generated emails that TraceLink sends when changes are made in Change Management.
Use custom email templates to provide others with useful information, specific to the company's change management process. TraceLink sends these emails when events occur in the Change Management app (e.g. a change is created).
Generated Messages
Static Information
- Email Template – The name of the email template.
Example
|
Change Management |
Reset All Templates |
| Email Template | Actions |
|---|---|
| Change Created |
  |
| Change Updated |
|
| Closed / Accepted |
|
View [Template Name] Dialog Box
Change Created Template Example
Change 00007 Change Created -- Custom Title Appears Here
noreply@tracelink.com
The following changes have been initiated in the TraceLink system:
Change Created
Change Number: [change number]
Supplier Change Number: [supplier change number]
Change Title: [change title]
Supplier: [supplier]
Change Owner: [change owner]
Change Owner Contact: [change owner contact]
The comments below were entered when the issue was created:
[Comments]
The following documents were included when the issue was created:
[DOC Attachements]
To view more information, click on the link below:
[URL to Change]
If you have further questions regarding these changes, please contact the change owner or subject matter expert.
- - - - -
Please do not reply to this email. You have received this email because you have opted in to TraceLink notifications. If you wish to no longer receive these notifications, you can turn them off by selecting Personal Settings from the User Menu in the upper right of any TraceLink Application.
Available Actions
Reset all Templates
- Select from the header of the template table.
- Select .
The Reset All Templates? dialog box displays.
All templates within the designated table reset to TraceLink defaults.
Any customization that has been set by the organization will be lost.
Edit a Template
- Select the Edit icon in the Actions column of the table.
The [Template Name] Template screen displays.
View a Template
- Select the View icon in the Actions column of the table.
The View [Template Name] dialog box displays with a sample of the template email.
The sample reflects the most recent updates to the template.
