Manage Serial Number Manager Notification Settings

Overview

Hover over Application Settings on the User Profile drop-down in the top right of any screen, and then select Serial Number Manager.

Enable email notifications to receive updates about events that occur in the Serial Number Manager app.

Serial Number Manager notifications help track the replenishment of serial numbers from systems other than TraceLink.

Getting Started

Any user with access to their company’s Serial Number Manager app can use this screen.

The company must be the Owner of the app.

Email Notifications

  • If My Role in the Service Is... – Indicates whether the notification is for a user at the Owner or a Partner.
  • For Templates With... – Templates define how serial numbers are created (e.g. randomized, sequential, number of digits).
  • Notify Me When... – The event in the app that prompts the email notification.
If My Role in the Service is... For Templates With... Notify Me When...  
User at the publishing company Manually Imported List Quantity of available serial numbers reaches minimum threshold.
User at the publishing company Manually Imported List An import completes with a success or a failure.
User at the publishing company Auto-Replenished By Serial Number Manager A request to replenish serial numbers results in an error or is denied.
User at the publishing company Auto-Replenished By Serial Number Manager A response to a request to replenish serial numbers is not received within the configured time.

Available Actions

  1. Select the checkbox in the third column for the desired Notify Me When....
  2. Select Save Changes.

    3. The Serial Number Manager settings are now saved.

TraceLink sends notification email for each designated event. See examples below.

This is a Quantity of available serial numbers reaches minimum threshold notification example:

Serial Number Manager - [IdentifierType] [ProductCode] for [SNXSubscriber] has reached its minimum threshold

noreply@tracelink.com

The quantity of serial numbers for [IdentifierType] [ProductCode] in TraceLink's Serial Number Manager has reached or gone below [MinimumThreshold]. Please import additional serial numbers.

 

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Please do not reply to this email. You have received this email because you have opted in to TraceLink notifications. If you wish to no longer receive these notifications, you can turn them off by selecting Settings from the User Menu in the upper right of any TraceLink application.

This is An import completes with a success or a failure notification example:

Serial Number Manager - Serial Number Import Completed

noreply@tracelink.com

The following serial number import has completed.

Packaging Code: [PackagingCode]

Packaging Code Attributes: [PackagingCodeAttributes]

Description: [ProductDescription]

Encoding Type: [EncodingType]

Imported By: [ImportedBy]

Date: [ImportedTimestamp]

Quantity Imported: [Quantity]

[DuplicatesPresent] The import file contained [DuplicateSNCount] duplicate serial numbers: [DuplicateSNs]

 

For more information click the link below:

[ViewImportHistoryUrl].

 

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Please do not reply to this email. You have received this email because you have opted in to TraceLink notifications. If you wish to no longer receive these notifications, you can turn them off by selecting Settings from the User Menu in the upper right of any TraceLink application.

This is A request to replenish serial numbers results in an error or is denied notification example:

Serial Number Replenishment - Error Detected

noreply@tracelink.com

Subject: Error Detected in Replenishment for [Identifier Type][Product Code]

At least one error was detected while processing the serial number replenishment response for [SNX Partner Entity] on [Response date & time].

 

Please review the replenishment history at the link below:

[ViewReplenishmentHistoryURL]

 

Please do not reply to this email. You have received this email because you have opted in to TraceLink notifications. If you wish to no longer receive these notifications, you can turn them off by selecting Settings from the User Menu in the upper right of any TraceLink application.

This is A response to a request to replenish serial numbers is not received within the configured time notification example:

Serial Number Replenishment - Error Detected in Replenishment for [IdentifierType] [ProductCode]

noreply@tracelink.com

At least one error was detected while processing the serial number replenishment response for [SNX Partner Entity] on [DateAndTime].

 

Please review the replenishment history at the link below:

[ViewReplenishmentHistoryURL]

 

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Please do not reply to this email. You have received this email because you have opted in to TraceLink notifications. If you wish to no longer receive these notifications, you can turn them off by selecting Settings from the User Menu in the upper right of any TraceLink application.