FAQs

• Companies that use TraceLink Serial Number Manager to generate serial numbers use Russia BAFS Crypto Codes to request crypto codes from the Order Management Station (OMS). When Serial Number Manager generates serial numbers, Russia BAFS Crypto Codes submits those serial numbers to the OMS as part of a crypto code request. The OMS then generates crypto codes for each serial number and returns the crypto codes to TraceLink.
• Companies that receive serial numbers from an external system (e.g. a CMO that receives serial numbers from their MAH, or an MAH that uses an external serial number manager) rely on that external system to request crypto codes from the OMS. TraceLink expects to receive both serial numbers and their associated crypto codes from the external system.

Locations that use crypto codes always receive serial numbers and crypto codes at the same time. When a location that uses crypto codes requests serial numbers, TraceLink makes those serial numbers available to locations for provisioning (i.e. moves the serial numbers to the Unreserved state) only after obtaining their associated crypto codes.

Each crypto code request has an associated Order ID. The OMS generates the Order ID after receiving a crypto code request, so the requesting company can monitor their order's status.

Companies that use TraceLink to generate serial numbers and request crypto codes can view their Order ID on the Crypto Codes Orders screen.

TraceLink supports the following browsers:

• Google Chrome: Versions 57, 68, 74, or above
• Microsoft Edge: Version 80 or above
• Microsoft Edge (Legacy): Versions 16, 17, and 18
• Mozilla Firefox: Versions 60, 63, 67, or above
• Apple Safari: Versions 12.1.2, 13.0, or above