Workflows
Overview
The drop-downs below include tables detailing events within TraceLink that trigger a resulting action, found on the Manage Workflow screen. Select a drop-down to view the table for that Event Source Type (i.e. applications).
The following workflows display for all companies. Some companies might also see customized workflows specific to that company.
Event Source Types

Event | Resulting Action(s) | Recipient | Description |
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Commission Product Pack Message Processed | Generate Commission - Create Product Pack Response report with unsuccessful serial numbers | Message Sender |
The EU Compliance app generates the Commission - Create Product Pack Response report that contains unsuccessful serial numbers only after TraceLink receives a response from the EU Hub to a Commission - Create Product Pack message. ![]() |
Commission Product Pack Message Processed | Generate Commission - Create Product Pack Response report with successful and unsuccessful serial numbers | Message Sender |
The EU Compliance app generates the Commission - Create Product Pack Response report that contains successful and unsuccessful serial numbers only after TraceLink receives a response from the EU Hub to a Commission - Create Product Pack message. ![]() |

Event | Resulting Action(s) | Recipient | Description |
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Create Link Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink creates a Link successfully, the user receives a response. |
Create Link Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to create a Link, the user receives a response. |

Event | Resulting Action(s) | Recipient System Type | Description |
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Partner Master Data | |||
Partner Master Data Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink processes the asynchronous message containing new or updated Partner Master Data successfully, the sender receives a response. |
Partner Master Data Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurred when TraceLink attempted to process the message, the sender receives a response. |
Product Master Data | |||
Product Master Data Created/Updated |
Generate Product Report | India Compliance |
The India Compliance app creates the Product report after TraceLink processes a Product Master Data Created/Updated event and:
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Generate Product Master Data Report | EU Compliance |
The EU Compliance app creates the EU Product Master Data report after TraceLink creates or updates the Product Master Data for a product with a Target Market set to an EU country.
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Product Master Data Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink processes the asynchronous message containing new or updated Product Master Data successfully, the sender receives a response. |
Product Master Data Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurred when TraceLink attempted to process the message, the sender receives a response. |

Event | Resulting Action(s) | Recipient | Description |
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MDLP Notification Received | Generate 701 - Accept Report for 614 - Foreign Import Notification | Russia Compliance | The Russia Compliance app generates the 701 - Accept report to respond to a 614 - Foreign Import Notification when TraceLink receives the notification from MDLP. To determine the contents of the 701 - Accept report, TraceLink requests serialization data from MDLP for the serial numbers in the notification via the outbound 210 - Query Kiz Info message and inbound 211 - Kiz Info message and verifies that the each-level serial numbers in the packaging hierarchy have an Shipped in TraceLink. of |
Update Status of Existing Serial Numbers, Register New Serial Numbers, Define Aggregation, and Create Inbound Shipment for 610 - Move Return Notification for a Return of Purchased Goods | Russia Compliance |
The Russia Compliance app requests serialization data from MDLP via the 210 - Query Kiz Info message when TraceLink processes an MDLP Notification Received event for a 610 - Move Return Notification. MDLP then returns aggregation and serialization data to TraceLink via the 211 - Kiz Info message. TraceLink processes the information to register the new SSCC serial numbers, commission, and aggregate the serial numbers, and creates an inbound delivery with serial numbers in the Pending Receipt state. ![]() |
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Register Serial Numbers, Define Aggregation, and Create Inbound Shipment for 603 - Move Owner Notification | Russia Compliance | The Russia Compliance app requests serialization data from MDLP via the 210 - Query Kiz Info message after TraceLink receives a 603 - Move Owner Notification from MDLP. MDLP then returns the serialization data to TraceLink via the 211 - Kiz Info message, and TraceLink processes the information to register and aggregate the serial numbers, creating an inbound delivery with the serial numbers in the Pending Receipt state. The delivery can then be received to generate a 701 - Accept report. | |
Register Serial Numbers, Define Aggregation, and Create Inbound Shipment for 601 - Move Order Notification | Russia Compliance |
The Russia Compliance app requests serialization data from MDLP via the 210 - Query Kiz Info message when TraceLink processes an MDLP Notification Received event for a 601 - Move Order Notification. MDLP then returns the serialization data to TraceLink via the 211 - Kiz Info message. TraceLink creates an inbound delivery with serial numbers in the Pending Receipt state, and registers and aggregates those serial numbers in one of the following ways:
The delivery can then be received to generate a 701 - Accept report. |

Event | Resulting Action(s) | Recipient | Description |
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PTS Download Received | Register Serial Numbers, Define Aggregation, and Create Inbound Shipment for PTS Download | Saudi Arabia Compliance | The Saudi Arabia Compliance app processes the serialization data retrieved from the PTS to register and aggregate the serial numbers, creating an inbound delivery in the Pending Receipt state. The delivery can then be received to generate an Accept, Import, or Return (In-Country) report. |
Product Received - In-Country Return | Generate Saudi Arabia Dispatch Cancel Report (In-Country Return Receipt) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch Cancel Report (In-Country Return Receipt) report after TraceLink successfully processes a Product Received - In-Country Return event for serialized items with a Target Market of Saudi Arabia and previously submitted to the DTTS in a Saudi Arabia Dispatch (In-Country Sale) report. In the receipt, the Receipt Type must be In Country - Return. |
ESM Product Received - In-Country Return | Generate Saudi Arabia Dispatch Cancel Report (In-Country Return Receipt) | Saudi Arabia Compliance |
The Saudi Arabia Compliance app generates the Dispatch Cancel Report (In-Country Return Receipt) report after TraceLink successfully processes an ESM Product Received - In-Country Return event for serialized items with a Target Market of Saudi Arabia and previously submitted to the DTTS in a Saudi Arabia Dispatch (In-Country Sale) report. In the receipt, the Receipt Type must be In Country - Return. |

Event | Resulting Action(s) | Recipient System Type | Description |
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Disaggregation | |||
Disaggregation Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully disaggregates a set of serial numbers, the user receives a response. |
Disaggregation Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to disaggregate a set of serial numbers, the user receives a response. |
Disposition | |||
Disposition Assigned Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully assigns a disposition state to a serial number, the user receives a response. |
Disposition Assigned Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to assign a disposition state to a serial number, the user receives a response. |
Disposition Updated - Decommission | Generate Checked Out - Update Product Pack State Report | EU Compliance |
The EU Compliance app generates the EU Checked Out - Update Product Pack State report when TraceLink processes a Repackaged Numbers user interface event or a Disposition Update message where the State is Decommissioned, the Reason Code is Repackaged, and the Target Market is an EU FMD country. ![]() |
Disposition Updated Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully updates the disposition state of a serial number, the user receives a response. |
Disposition Updated Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to update the disposition state of a serial number, the user receives a response. |
End of Batch | |||
End of Batch Message Processed Successfully | Generate Documents of Serialization | Serial Number Exchange | Serial Number Exchange generates the Documents of Serialization Report if the Product Master Data includes a Batch Size for the Each packaging level and the serial numbers reported at the End of Batch meet the batch yield requirements. |
Generate Processing Response Message | Message Sender | If TraceLink reports the End of Batch successfully, the user receives a response. | |
Generate Commission - Product Pack Report | EU Compliance |
The EU Compliance app generates the Commission - Product Pack Report after TraceLink processes an End of Batch message that was successful and the reconciliation quantity matches at the each level. ![]() |
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Generate OMS Domestic Utilisation and 915 - Multi Pack Reports | Russia Compliance | The Russia Compliance app generates the OMS Domestic Utilisation and 915 - Multi Pack Reports after TraceLink successfully processes an End of Batch message for serialized product with a Target Market of Russia. The Russia Compliance Owner must also own the Russia Crypto Codes app and the products must have a commissioning location of Russia.
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End of Batch Reported Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to report the End of Batch, the user receives a response. |
Production Order | |||
Production Order Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink creates a Production Order successfully, the user receives a response. |
Production Order Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to create a Production Order, the user receives a response. |
Production Order Withdrawn Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink processes the withdrawal of a Production Order successfully, the user receives a response. |
Production Order Withdrawn Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to process the withdrawal of a Production Order, the user receives a response. |

Event | Resulting Action(s) | Recipient System Type | Description |
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Aggregation and Disaggregation | |||
Aggregation Update | Generate SOM Aggregation Update EPCIS Messages (aggregation, disaggregation events outbound message) | MAH Workflow (the company) | TraceLink sends a SOM Aggregation Update (EPCIS v1.2) message to the Pharmaceutical Manufacturer's external serialization system after processing a SOM Aggregation Update event that contains both aggregation and disaggregation events. |
Generate SOM Aggregation Update EPCIS Messages (aggregation, disaggregation events outbound message) | CMO Workflow (partner company) |
TraceLink sends a SOM Aggregation Update (EPCIS v1.2) message to the Pharmaceutical Manufacturer listed as the product's MAH in product master data after processing a SOM Aggregation Update event and the product's aggregation hierarchy has previously been reported to the Pharmaceutical Manufacturer in an End of Batch or Product Release message. |
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Generate SOM Aggregation Update EPCIS Messages (aggregation, disaggregation events outbound message) | 3PL Workflow (partner company) |
TraceLink sends a SOM Aggregation Update (EPCIS v1.2) message to the Pharmaceutical Manufacturer listed as the product's MAH in product master data after processing a SOM Aggregation Update event. |
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Aggregation of Units into Container | Generate 911 - Unit Pack and 914 - Unit Append Reports | Russia Compliance | The Russia Compliance app generates the 911 - Unit Pack or 914 - Unit Append report after TraceLink processes an Aggregation of Units into Container event for serialized product with a Target Market of Russia.The Aggregation of Units into Container event workflow verifies with MDLP whether the SSCC included in the event has already been reported. If the SSCC has not yet been reported, the Russia Compliance app generates the 911 - Unit Pack report. If the SSCC has already been reported, the Russia Compliance app generates the 914 - Unit Append report. |
Extract Unit from Aggregation in Container | Generate 913 - Unit Extract Report | Russia Compliance | The Russia Compliance app generates the 913 - Unit Extract report after TraceLink processes an Extract Unit from Aggregation in Container event for serialized product with a Target Market of Russia. |
Batch Recall | |||
Batch Recall | Generate Batch Recall Report | EU Compliance |
The EU Compliance app generates the Batch Recall report after TraceLink processes a Set Recall Status user interface event and the Target Market contains an EU FMD country. ![]() |
ESM Batch Recall | Generate Batch Recall Report | EU Compliance |
The EU Compliance app generates the Batch Recall report after TraceLink processes an ESM Set Recall Status message and the Target Market contains an EU FMD country. ![]() |
Country Clearance | |||
Country Clearance | Generate 335 - FTS Data Report | Russia Compliance | The Russia Compliance app generates the 335 - FTS Data report after TraceLink processes a Country Clearance event with a Clearance Type of Customs for serialized product with a Target Market of Russia. The country clearance must have an Importing From Country other than Russia, Armenia, Belarus, Kazakhstan, or Kyrgyzstan and an Importing To Country of Russia. |
ESM Country Clearance | Generate 335 - FTS Data Report | Russia Compliance | The Russia Compliance app generates the 335 - FTS Data report after TraceLink processes an ESM Country Clearance event with a Clearance Type of Customs for serialized product with a Target Market of Russia. The country clearance must have an Importing From Country other than Russia, Armenia, Belarus, Kazakhstan, or Kyrgyzstan and an Importing To Country of Russia. |
Deactivate / Disposition Updated | |||
Deactivate | Generate SOM Deactivate EPCIS Messages (deactivate event outbound message) | MAH Workflow (the company) | TraceLink sends a SOM Deactivate EPCIS message to the Pharmaceutical Manufacturer's external serialization TraceLink Network after processing a SOM Deactivate message. |
Disposition Updated | Generate SOM Deactivate EPCIS Messages (deactivate event outbound message) | CMO Workflow (partner company) | TraceLink sends a SOM Deactivate EPCIS message from the CMO to the Pharmaceutical Manufacturer after processing a SNX Disposition Updated message. |
Decommission | |||
Decommission | Generate SOM Decommission EPCIS Messages (decommission event outbound message) | MAH Workflow (the company) | TraceLink sends a SOM Decommission EPCIS message to the Pharmaceutical Manufacturer's external serialization system after processing a SOM Decommission Event Inbound message or a SOM ESM Decommission message. |
3PL Workflow (partner company) |
TraceLink sends a SOM Decommission EPCIS message from the 3PL partner to the Pharmaceutical Manufacturer after processing a SOM Decommission Event Inbound message. | ||
ESM Product Decommissioned | Generate South Korea Decommissioned Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Decommissioned report after TraceLink receives an ESM Decommission message for serialized items previously reported to South Korea with a Target Market of South Korea. |
Generate Decommission - Deactivation Report | China Compliance | The China Compliance app generates the China Deactivation report after TraceLink receives an ESM Decommission Event message from Serialized Operations Manager for China serial numbers. | |
Generate Destruction – Update Product Pack State Report | EU Compliance | The EU Compliance app generates an Destruction - Update Product Pack State report after TraceLink processes an ESM Product Decommission message for serialized items previously reported to the EU Hub. | |
Generate Sample - Update Product Pack State Report | EU Compliance | The EU Compliance app generates the Sample - Update Product Pack State report after TraceLink processes an ESM Product Decommission message where Reason Code is Sampled by Authorities for serialized items previously reported to the EU Hub. | |
Generate Stolen - Update Product Pack State Report | EU Compliance | The EU Compliance app generates the Stolen - Update Product Pack State report after TraceLink processes an ESM Product Decommission message where Reason Code is Stolen for serialized items previously reported to the EU Hub. | |
Generate 552 - Withdrawal Report | Russia Compliance | The Russia Compliance app generates the 552 - Withdrawal report after TraceLink processes an ESM Product Decommissioned message for serialized items with a Target Market of Russia. A Destruction Method must not be set, and the Reason Code must be one of the following:
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Generate 542 - Destruction Report | Russia Compliance | The Russia Compliance app generates the 542 - Destruction report after TraceLink processes an ESM Product Decommissioned message for serialized items with a Target Market of Russia. A Destruction Method must be set. | |
Generate Deactivate Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Deactivate report after TraceLink processes an ESM Product Decommissioned message for products with a Target Market of Saudi Arabia. | |
Product Decommissioned | Generate South Korea Decommissioned Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Decommissioned report after TraceLink decommissions serialized product previously reported to South Korea with a Target Market of South Korea. |
Generate SOM Serialized Decommission Message | Sold To Party | TraceLink sends an outbound SOM EPCIS Decommission message to the company taking ownership of the product after decommissioning the serial numbers in Serialized Operations Manager. | |
Generate Decommission - Deactivation Report | China Compliance | The China Compliance app generates the China Deactivation report after TraceLink decommissions serial numbers in Serialized Operations Manager for products with a Target Market of China. | |
Generate Destruction – Update Product Pack State Report | EU Compliance | The EU Compliance app generates a Destruction - Update Product Pack State report after TraceLink processes a Product Decommission message for serialized items previously reported to the EU Hub. | |
Generate Sample - Update Product Pack State Report | EU Compliance | The EU Compliance app generates the Sample - Update Product Pack State report after TraceLink processes a Product Decommission message where Reason Code is Sampled by Authorities for serialized items previously reported to the EU Hub. | |
Generate Stolen - Update Product Pack State Report | EU Compliance | The EU Compliance app generates the Stolen - Update Product Pack State report after TraceLink processes a Product Decommission message where Reason Code is Stolen for serialized items previously reported to the EU Hub. | |
Generate 552 - Withdrawal Report | Russia Compliance | The Russia Compliance app generates the 552 - Withdrawal report after TraceLink processes a Product Decommissioned message for serialized items with a Target Market of Russia. A Destruction Method must not be set, and the Reason Code must be one of the following:
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Generate 542 - Destruction Report | Russia Compliance | The Russia Compliance app generates the 542 - Destruction report after TraceLink processes a Product Decommissioned message for serialized items with a Target Market of Russia. A Destruction Method must be set. | |
Generate Deactivate Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Deactivate report after TraceLink processes a Product Decommissioned message for products with a Target Market of Saudi Arabia. | |
Destroy | |||
Destroy | Generate SOM Destroy EPCIS Messages (destroy event outbound message) | MAH Workflow (the company) | TraceLink sends a SOM Destroy EPCIS message to the Pharmaceutical Manufacturer's external serialization system after processing a SOM Destroy Event Inbound message or a SOM ESM Destroy message. |
ESM Product Destroyed | Generate South Korea Decommissioned Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Decommissioned report after TraceLink receives an ESM Decommission message for serialized items previously reported to South Korea with a Target Market of South Korea. |
Generate Decommission - Deactivation Report | China Compliance | The China Compliance app generates the China Deactivation report after TraceLink receives an ESM Destroy Event message from Serialized Operations Manager for China serial numbers. | |
Generate Destruction – Update Product Pack State Report | EU Compliance | The EU Compliance app generates the Destruction - Update Product Pack State report after TraceLink processes an ESM Product Destroy message for serialized items previously reported to the EU Hub. | |
Generate 552 - Withdrawal Report | Russia Compliance | The Russia Compliance app generates the 552 - Withdrawal report after TraceLink processes an ESM Product Destroyed message for serialized items with a Target Market of Russia. A Destruction Method must not be set, and the Reason Code must be one of the following:
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Generate 542 - Destruction Report | Russia Compliance | The Russia Compliance app generates the 542 - Destruction report after TraceLink processes an ESM Product Destroyed message for serialized items with a Target Market of Russia. A Destruction Method must be set. | |
Generate Deactivate Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Deactivate report after TraceLink processes an ESM Product Destroyed message for products with a Target Market of Saudi Arabia. | |
Product Destroyed | Generate South Korea Decommissioned Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Decommissioned report after TraceLink decommissions serial numbers for products previously reported to South Korea with a Target Market of South Korea. |
Generate SOM Serialized Destroy Message | Sold To Party | TraceLink sends an outbound SOM EPCIS Destroy message to the company taking ownership of the product after destroying the serial numbers in Serialized Operations Manager. | |
Generate Decommission - Deactivation Report | China Compliance | The China Compliance app generates the China Deactivation report after TraceLink destroys serial numbers in Serialized Operations Manager for products with a Target Market of China. | |
Generate Destruction – Update Product Pack State Report | EU Compliance | The EU Compliance app generates the Destruction - Update Product Pack State report after TraceLink processes a Product Destroy message for serialized items previously reported to the EU Hub. | |
Generate 552 - Withdrawal Report | Russia Compliance | The Russia Compliance app generates the 552 - Withdrawal report after TraceLink processes a Product Destroyed message for serialized items with a Target Market of Russia. A Destruction Method must not be set, and the Reason Code must be one of the following:
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Generate 542 - Destruction Report | Russia Compliance | The Russia Compliance app generates the 542 - Destruction report after TraceLink processes a Product Destroyed message for serialized items with a Target Market of Russia. A Destruction Method must be set. | |
Generate Deactivate Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Deactivate report after TraceLink processes a Product Destroyed message for products with a Target Market of Saudi Arabia. | |
Destruction Distributed | |||
ESM Product Shipped | Generate South Korea Decommissioned Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Decommissioned report after TraceLink receives an ESM Product Shipped message for serialized items that are distributed for destruction with a Target Market of South Korea. |
Product Shipped | Generate South Korea Decommissioned Reports | South Korea Compliance |
The South Korea Compliance app generates the South Korea Decommissioned report after TraceLink distributes the serial numbers for products that are destructed with a Target Market of South Korea. |
End of Batch | |||
End of Batch | Generate SNX End of Batch EPCIS Messages (commission, aggregation, end of batch event outbound message) | CMO Workflow (partner company) |
TraceLink sends a SNX End of Batch EPCIS message from the CMO to the Pharmaceutical Manufacturer after processing a SNX End of Batch message (outbound) or a SNX End of Batch Inbound message. ![]() |
MAH Workflow (the company) | TraceLink sends a SNX End of Batch EPCIS message to the Pharmaceutical Manufacturer's external serialization system after processing a SNX End of Batch message (outbound) or a SNX End of Batch Event Inbound message. | ||
Product Received | |||
Product Received | Generate 341 - Receive Importer Report | Russia Compliance | The Russia Compliance app generates the 341 - Receive Importer report after TraceLink processes a Product Received event for products with a Target Market of Russia. The Ship To and Ship From Countries must be Russia, the Receipt Type must be Transfer - In Country, and the Supply Type must be Customs Clearance Distribution. |
Generate 701 - Accept Report for 603 - Move Owner Notification | Russia Compliance | The Russia Compliance app generates the 701 - Accept report to respond to a 603 - Move Owner Notification after TraceLink processes a Product Received event for products with a Target Market of Russia and the Delivery Number is associated with the inbound delivery created from processing the 603 - Move Owner Notification. | |
Generate 701 - Accept Report for a 610 Move Return Notification Report | Russia Compliance | The Russia Compliance app generates the 701 - Accept report to respond to a 610 Move Return Notification after TraceLink successfully processes a Product Received event for serialized items with a Target Market of Russia and the Delivery Number is associated with the inbound delivery created from processing the 610 - Move Return Notification. | |
Generate 701 - Accept Report for 613 - Foreign Shipment Notification | Russia Compliance | The Russia Compliance app generates the 701 - Accept report to respond to a 613 - Foreign Shipment Notification after TraceLink processes a Product Received event for products with a Target Market of Russia. In the shipment:
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Generate 332 - Foreign Import Report | Russia Compliance | The Russia Compliance app generates the 332 - Foreign Import report after TraceLink processes a Product Received event for products with a Target Market of Russia. In the receipt:
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Generate 333 - Foreign Import Owner Report | Russia Compliance | The Russia Compliance app generates the 333 - Foreign Import Owner report after TraceLink processes a Product Received event for products with a Target Market of Russia. In the receipt:
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Generate 701 - Accept Report for 601 - Move Order Notification | Russia Compliance | The Russia Compliance app generates the 701 - Accept report to respond to a 601 - Move Order Notification after TraceLink processes a Product Received event for products with a Target Market of Russia and the Delivery Number is associated with the inbound delivery created from processing the 601 - Move Order Notification. | |
Product Received - In-Country Return | Generate Saudi Arabia Dispatch Cancel Report (In-Country Return Receipt) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch Cancel Report (In-Country Return Receipt) report after TraceLink successfully processes a Product Received - In-Country Return event for serialized items with a Target Market of Saudi Arabia and previously submitted to the DTTS in a Saudi Arabia Dispatch (In-Country Sale) report. In the receipt, the Receipt Type must be In-Country - Return. |
ESM Product Received | Generate 341 - Receive Importer Report | Russia Compliance | The Russia Compliance app generates the 341 - Receive Importer report after TraceLink processes an ESM Product Received event for products with a Target Market of Russia. The Ship To and Ship From Countries must be Russia, the Receipt Type must be Transfer - In Country, and the Supply Type must be Customs Clearance Distribution. |
Generate 701 - Accept Report for 603 - Move Owner Notification | Russia Compliance | The Russia Compliance app generates the 701 - Accept report to respond to a 603 - Move Owner Notification after TraceLink processes an ESM Product Received event for products with a Target Market of Russia and the Delivery Number is associated with the inbound delivery created from processing the 603 - Move Owner Notification. | |
Generate 701 - Accept Report for a 610 Move Return Notification Report | Russia Compliance | The Russia Compliance app generates the 701 - Accept report to respond to a 610 Move Return Notification after TraceLink successfully processes an ESM Product Received event for serialized items with a Target Market of Russia and the Delivery Number is associated with the inbound delivery created from processing the 610 - Move Return Notification. | |
Generate 701 - Accept Report for 613 - Foreign Shipment Notification | Russia Compliance | The Russia Compliance app generates the 701 - Accept report to respond to a 613 - Foreign Shipment Notification after TraceLink processes an ESM Product Received event for products with a Target Market of Russia. In the shipment:
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Generate 332 - Foreign Import Report | Russia Compliance | The Russia Compliance app generates the 332 - Foreign Import report after TraceLink processes an ESM Product Received event for products with a Target Market of Russia. In the receipt:
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Generate 333 - Foreign Import Owner Report | Russia Compliance | The Russia Compliance app generates the 333 - Foreign Import Owner report after TraceLink processes an ESM Product Received event for products with a Target Market of Russia. In the receipt:
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Generate 701 - Accept Report for 601 - Move Order Notification | Russia Compliance | The Russia Compliance app generates the 701 - Accept report to respond to a 601 - Move Order Notification after TraceLink processes an ESM Product Received event for products with a Target Market of Russia and the Delivery Number is associated with the inbound delivery created from processing the 601 - Move Order Notification. | |
ESM Product Received - Import Purchase | Generate Import Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Import (Purchase) report after TraceLink successfully processes an ESM Product Received - Import Purchase event for serialized items with a Target Market of Saudi Arabia. In the receipt:
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Generate Import and Accept Reports | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Import (Purchase) and Accept (Import Purchase) reports after TraceLink successfully processes an ESM Product Received - Import Transfer event for serialized items with a Target Market of Saudi Arabia. In the receipt:
The Saudi Arabia Compliance application first submits the Import (Purchase) report to the DTTS, which the DTTS accepts only if the Pharmaceutical Manufacturer outside of Saudi Arabia registered the products as importable. If the DTTS rejects the Import (Purchase) report with an error code of 21025 (i.e. the Pharmaceutical Manufacturer registered the products as non-importable), the Saudi Arabia Compliance application then submits the Accept (Import Purchase) report instead. |
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ESM Product Received - Import Transfer | Generate Import Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Import (Transfer) report after TraceLink successfully processes an ESM Product Received - Import Transfer event for serialized items with a Target Market of Saudi Arabia. In the receipt:
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Generate Import and Accept Reports | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Import (Transfer) Accept (Import Transfer) reports after TraceLink successfully processes an ESM Product Received - Import Transfer event for serialized items with a Target Market of Saudi Arabia. In the receipt:
The Saudi Arabia Compliance application first submits the Import (Transfer) report to the DTTS, which the DTTS accepts only if the Pharmaceutical Manufacturer outside of Saudi Arabia registered the products as importable. If the DTTS rejects the Import (Transfer) report with an error code of 21025 (i.e. the Pharmaceutical Manufacturer registered the products as non-importable), the Saudi Arabia Compliance application then submits the Accept (Import Transfer) report instead. |
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ESM Product Received - In-Country Purchase | Generate Accept Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Accept (In-Country Purchase) report after TraceLink successfully processes an ESM Product Received - In-Country Purchase event for serialized items with a Target Market of Saudi Arabia. In the receipt:
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ESM Product Received - In-Country Return | Generate Saudi Arabia Dispatch Cancel Report (In-Country Return Receipt) | Saudi Arabia Compliance |
The Saudi Arabia Compliance app generates the Dispatch Cancel Report (In-Country Return Receipt) report after TraceLink successfully processes an ESM Product Received - In-Country Return event for serialized items with a Target Market of Saudi Arabia and previously submitted to the DTTS in a Saudi Arabia Dispatch (In-Country Sale) report. In the receipt, the Receipt Type must be In-Country - Return. |
Product Received - Transfer | |||
ESM Product Received - In-Country Transfer | Generate Accept Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Accept (In-Country Transfer) report after TraceLink successfully processes an ESM Product Received - In-Country Transfer event for a transfer shipment within Saudi Arabia. |
Product Received - Transfer | Generate SOM Serialized Receipt Message | Sold To Party | TraceLink sends a SOM EPCIS Receive message to the company taking ownership of the product after SOM processes a transfer receipt. |
Transfer Receipt | Generate SOM Transfer Receipt EPCIS Messages (aggregation and receipt event outbound message) | 3PL Workflow | TraceLink sends a SOM Transfer Receipt EPCIS message from the 3PL partner to the Pharmaceutical Manufacturer after receiving an inbound delivery with a Receipt Distribution Type of In Country Transfer or Import Transfer. |
MAH Workflow (the company) | TraceLink sends a SOM Transfer Receipt EPCIS message to the Pharmaceutical Manufacturer's external serialization system after receiving an inbound delivery with a Distribution Type of In Country Transfer or Export Transfer. | ||
Product Returned | |||
ESM Product Returned | Generate South Korea Return Receipt Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Return Receipt reports after TraceLink receives an ESM Return Receipt message with:
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ESM Return Receipt Received | Generate Return Receipt - ReturnWarehouseIn Report | China Compliance | The China Compliance app generates the China ReturnWarehouseIn report after TraceLink receives an ESM Return Receipt message from SOM for outbound deliveries with a Ship To Country of China. |
Product Received - Return | Generate SOM Serialized Receipt Message | Sold To Party | TraceLink sends an outbound SOM EPCIS Recieve message to the company taking ownership of the product after processing a return receipt in SOM. |
Product Returned | Generate South Korea Return Receipt Reports | South Korea Compliance |
The South Korea Compliance app generates the South Korea Return Receipt reports after TraceLink processes a return receipt in SOM with:
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Return Receipt Received | Generate Return Receipt - ReturnWarehouseIn Report | China Compliance | The China Compliance app generates the China ReturnWarehouseIn report after SOM processes a return receipt for an inbound delivery with a Ship To Country of China. |
Receipt Message | |||
Receipt Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully creates or updates a receipt for an inbound delivery, the user receives a response. |
Generate Accept Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Accept (In-Country Transfer) report after TraceLink successfully processes a receipt message for a transfer shipment within Saudi Arabia. | |
Receipt Message Processed Successfully - Import Purchase | Generate Import Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Import (Purchase) report after TraceLink successfully processes a Receipt Message Processed Successfully - Import Purchase event for serialized items with a Target Market of Saudi Arabia. In the receipt:
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Generate Import and Accept Reports | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Import (Purchase) and Accept (Import Purchase) reports after TraceLink successfully processes a Receipt Message Processed Successfully - Import Purchase event and:
The Saudi Arabia Compliance application first submits the Import (Purchase) report to the DTTS, which the DTTS accepts only if the Pharmaceutical Manufacturer outside of Saudi Arabia registered the products as importable. If the DTTS rejects the Import (Purchase) report with an error code of 21025 (i.e. the Pharmaceutical Manufacturer registered the products as non-importable), the Saudi Arabia Compliance application then submits the Accept (Import Purchase) report instead. |
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Receipt Message Processed Successfully - Import Transfer | Generate Import Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Import (Transfer) report after TraceLink successfully processes a Receipt Message Processed Successfully - Import Transfer event for serialized items with a Target Market of Saudi Arabia. In the receipt:
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Generate Import and Accept Report | Saudi Arabia Compliance |
The Saudi Arabia Compliance app generates the Import (Transfer) and Accept (Import Transfer) report after TraceLink successfully processes a Receipt Message Processed Successfully - Import Transfer event and:
The Saudi Arabia Compliance application first submits the Import (Transfer) report to the DTTS, which the DTTS accepts only if the Pharmaceutical Manufacturer outside of Saudi Arabia registered the products as importable. If the DTTS rejects the Import (Transfer) report with an error code of 21025 (i.e. the Pharmaceutical Manufacturer registered the products as non-importable), the Saudi Arabia Compliance application then submits the Accept (Import Transfer) report instead. |
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Receipt Message Processed Successfully - In-Country Purchase | Generate Accept Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Accept (In-Country Purchase) report after TraceLink successfully processes a Receipt Message Processed Successfully - In-Country Purchase event for serialized items with a Target Market of Saudi Arabia. In the receipt:
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Receipt Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to create or update a receipt, the user receives a response. |
Product Shipped | |||
Product Shipped | Generate Supplied - Update Product Pack State Report | EU Compliance | The EU Compliance app generates the Supplied - Update Product Pack State report after TraceLink processes a Product Shipped message where Distribution Type is In Country Sale or Export Sale and Supply Type is one of the eligible Supply Types for Article 23. |
Generate 381 - Move Owner Report | Russia Compliance | The Russia Compliance app generates the 381 - Move Owner Report after TraceLink processes a Product Shipped event for serialized items with a Target Market of Russia. The items must have a commission location of Russia, and the Russia Compliance Owner must be listed as the product's CMO in Product Master Data. In the shipment:
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Generate 331 - Foreign Shipment Report | Russia Compliance | The Russia Compliance app generates the 331 - Foreign Shipment report after TraceLink processes a Product Shipped message for serialized items with a Target Market of Russia. In the shipment:
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Generate 334 - Custom Move Report | Russia Compliance | The Russia Compliance app generates the 334 - Custom Move report after TraceLink processes a Product Shipped event for serialized items with a Target Market of Russia. In the shipment:
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Generate 431 - Move Place Report | Russia Compliance | The Russia Compliance app generates the 431 - Move Place report after TraceLink processes a Product Shipped event for serialized items with a Target Market of Russia. In the shipment:
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Generate 415 - Move Order Report
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Russia Compliance | The Russia Compliance app generates the 415 - Move Order or 441 - Move Unregistered Order report after TraceLink processes a Product Shipped message for serialized items with a Target Market of Russia. In the shipment:
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Generate 441 - Move Unregistered Order Report
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Russia Compliance | The Russia Compliance app generates the 415 - Move Order or 441 - Move Unregistered Order report after TraceLink processes a Product Shipped message for serialized items with a Target Market of Russia. In the shipment:
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Generate 415 - Move Order Report for Return to Seller | Russia Compliance | The Russia Compliance app generates the 415 - Move Order report after TraceLink processes a Product Shipped message for serialized items with a Target Market of Russia. In the shipment:
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Generate 461 - Move EEU Report | Russia Compliance | The Russia Compliance app generates the 461 - Move EEU report after TraceLink processes a Product Shipped event for serialized items with a Target Market of Russia. In the shipment:
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Generate 541 - Move Destruction Report | Russia Compliance | The Russia Compliance app generates the 541 - Move Destruction report after TraceLink processes a Product Shipped event for serialized items with a Target Market of Russia. In the shipment:
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Generate SOM Shipment EPCIS Messages (commission, aggregation, and shipment event outbound message) | To Business Party |
TraceLink sends the serialization information related to the shipment directly from one TraceLink MAH to another TraceLink MAH after TraceLink processes a Product Shipped message. In the shipment:
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ESM Product Shipped | Generate Supplied - Update Product Pack State Report | EU Compliance |
The EU Compliance app generates the Supplied - Update Product Pack State report after TraceLink processes an ESM Product Shipped message where Distribution Type is In Country Sale or Export Sale and Supply Type is one of the eligible Supply Types for Article 23. |
Generate 381 - Move Owner Report | Russia Compliance | The Russia Compliance app generates the 381 - Move Owner Report after TraceLink processes an ESM Produced Shipped message for serialized items with a Target Market of Russia. The items must have a commission location of Russia, and the Russia Compliance Owner must be listed as the product's CMO in Product Master Data. In the shipment:
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Generate 331 - Foreign Shipment Report | Russia Compliance | The Russia Compliance app generates the 331 - Foreign Shipment report after TraceLink processes an ESM Product Shipped message for serialized items with a Target Market of Russia. In the shipment:
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Generate 334 - Custom Move Report | Russia Compliance | The Russia Compliance app generates the 334 - Custom Move report after TraceLink processes an ESM Product Shipped event for serialized items with a Target Market of Russia. In the shipment:
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Generate Russia 431 - Move Place Report | Russia Compliance | The Russia Compliance app generates the 431 - Move Place report after TraceLink processes an ESM Product Shipped event for serialized items with a Target Market of Russia. In the shipment:
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Generate 415 - Move Order Report
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Russia Compliance | The Russia Compliance app generates the 415 - Move Order or 441 - Move Unregistered Order report after TraceLink processes an ESM Product Shipped message for serialized items with a Target Market of Russia. In the shipment:
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Generate 441 - Move Unregistered Order Report
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Russia Compliance | The Russia Compliance app generates the 415 - Move Order or 441 - Move Unregistered Order report after TraceLink processes an ESM Product Shipped message for serialized items with a Target Market of Russia. In the shipment:
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Generate 415 - Move Order Report for Return to Seller |
Russia Compliance |
The Russia Compliance app generates the 415 - Move Order report after TraceLink processes an ESM Product Shipped message for serialized items with a Target Market of Russia. In the shipment:
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Generate 461 - Move EEU Report | Russia Compliance | The Russia Compliance app generates the 461 - Move EEU report after TraceLink processes an ESM Product Shipped event for serialized items with a Target Market of Russia. In the shipment:
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Generate 541 - Move Destruction Report | Russia Compliance | The Russia Compliance app generates the 541 - Move Destruction report after TraceLink processes an ESM Product Shipped event for serialized items with a Target Market of Russia. In the shipment:
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Generate SOM Shipment EPCIS Messages (commission, aggregation, and shipment event outbound message) | To Business Party |
TraceLink sends the serialization information related to the shipment directly from one TraceLink MAH to another TraceLink MAH after TraceLink processes an ESM Product Shipped message. In the shipment:
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Product Shipped - Export | |||
ESM Product Shipped - Exported | Generate Export – Update Product Pack State Report | EU Compliance |
The EU Compliance app generates the Export - Update Product Pack State report after TraceLink processes an ESM Sales Shipment message where Distribution Type is Export Sale or Export Transfer and the Ship to Country is not EU for serialized items previously reported to the EU Hub. ![]()
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Product Shipped - Exported | Generate Export – Update Product Pack State Report | EU Compliance |
The EU Compliance app generates the Export - Update Product Pack State report after TraceLink processes a Sales Shipment message where Distribution Type is Export Sale or Export Transfer and the Ship to Country is not EU for serialized items previously reported to the EU Hub. ![]()
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Product Shipped - Export Sale | Upload Serialization Data to the PTS | Saudi Arabia Compliance | The Saudi Arabia Compliance app uploads serialization data to the PTS and generates the PTS Upload (Foreign Sale) report when TraceLink processes a Product Shipped - Export Sale event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of Export Sale, the Ship From Country Code must not be Saudi Arabia, and Ship To Country Code must be Saudi Arabia. |
ESM Product Shipped - Export Sale | Upload Serialization Data to the PTS | Saudi Arabia Compliance | The Saudi Arabia Compliance app uploads serialization data to the PTS and generates the PTS Upload (Foreign Sale) report when TraceLink processes an ESM Product Shipped - Export Sale event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of Export Sale, the Ship From Country Code must not be Saudi Arabia, and Ship To Country Code must be Saudi Arabia. |
Product Shipped - Free Sample | |||
ESM Product Shipped - Free Sample | Generate Free Sample – Update Product Pack State Report | EU Compliance | The EU Compliance app generates the Free Sample - Update Product Pack State report after TraceLink processes an ESM Product Shipped message where Distribution Type is In Country Sale or Export Sale and Supply Type is Sample Distribution for serialized items previously reported to the EU Hub. |
Product Shipped - Free Sample | Generate Free Sample – Update Product Pack State Report | EU Compliance | The EU Compliance app generates the Free Sample - Update Product Pack State report after TraceLink processes a Product Shipped message where Distribution Type is In Country Sale or Export Sale and Supply Type is Sample Distribution for serialized items previously reported to the EU Hub. |
Product Shipped - Return | |||
Product Shipped - Return | Generate SOM Serialized Shipment Message | Ship To Party | TraceLink generates a SOM Serialized Shipment message when TraceLink successfully processes a SOM Shipment with a
Sale Type of Return - In Country and a Ship to Country Code of RU (Russian Federation).
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Upload Serialization Data to the DTTS | Saudi Arabia Compliance |
The Saudi Arabia Compliance app uploads serialization data to the DTTS and generates the Saudi Arabia Return report when TraceLink processes a Product Shipped - Return event. In the shipment:
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Upload Serialization Data to the PTS | Saudi Arabia Compliance |
The Saudi Arabia Compliance application uploads serialization data to the PTS and generates the informational PTS Upload (In-Country Return) report when TraceLink processes an Product Shipped - Return event. In the shipment:
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ESM Product Shipped - Return | Generate SOM Serialized Shipment Message | Ship To Party | TraceLink generates an ESM SOM Serialized Shipment message when TraceLink successfully processes a SOM Shipment with a
Sale Type of Return - In Country and a Ship to Country Code of RU (Russian Federation).
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Upload Serialization Data to the DTTS | Saudi Arabia Compliance |
The Saudi Arabia Compliance app uploads serialization data to the DTTS and generates the Saudi Arabia Return report when TraceLink processes an ESM Product Shipped - Return event. In the shipment:
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Upload Serialization Data to the PTS | Saudi Arabia Compliance |
The Saudi Arabia Compliance application uploads serialization data to the PTS and generates the informational PTS Upload (In-Country Return) report when TraceLink processes an ESM Product Shipped - Return event. In the shipment:
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Product Shipped - Transfer | |||
ESM Product Shipped - Transfer | Generate India Export Tertiary Packaging Report | India Compliance |
The India Compliance app generates the India Export Tertiary Packaging Report after TraceLink processes an ESM Product Shipped - Transfer event and:
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Generate SOM Serialized Shipment Message | Ship To Party | TraceLink sends a SOM Serialized Shipment message to the company or location receiving the shipment after processing an ESM shipment message with a Sales Distribution Type of In Country Transfer or Export Transfer. | |
Generate Commission - Product Pack Report | EU Compliance |
The EU Compliance app generates the EU Commission - Product Pack report after TraceLink receives an ESM Sales Shipment message for serialized products with a Target Market of an EU country. ![]()
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Product Shipped - Transfer | Generate Documents of Serialization | Serial Number Exchange | Serial Number Exchange generates the Documents of Serialization Report if the Product Master Data includes a Batch Size for the Each packaging level and the serial numbers reported at the End of Batch meet the batch yield requirements. |
Generate India Export Tertiary Packaging Report | India Compliance |
The India Compliance app generates the Export Tertiary Packaging Report after TraceLink processes a Product Shipped - Transfer event and:
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Generate SOM Serialized Shipment Message | Ship To Party | TraceLink sends a SOM Serialized Shipment message from the CMO to the Pharmaceutical Manufacturer, whose TraceLink Network then sends the message to the 3PL partner after a sales shipment, inbound shipment event, or an updated sales order message with a Sales Distribution Type of In Country Transfer or Export Transfer. | |
Generate SOM Serialized Commission Message (Commissioning/aggregation event outbound message) | Sold To Party | TraceLink sends the commission and aggregation information for serial numbers included in the transferred shipment to the company taking ownership of the product. | |
Generate SOM Serialized Shipment Message (Shipment event outbound message) | Sold To party | TraceLink sends the serial number details for the product in the transferred shipment to the company taking ownership of the product. | |
Generate SOM Serialized Shipment Message (Commissioning/aggregation and shipment event outbound message) | Sold To Party |
TraceLink sends a SOM Serialized Shipment message for the transferred shipment to the company taking ownership of the product.
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Generate Commission - Product Pack Report | EU Compliance |
The EU Compliance app generates the EU Commission - Product Pack report after SOM processes serialized product for a transferred shipment with a Target Market in an EU country. ![]()
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Product Shipped - In-Country Transfer | Generate Saudi Arabia Dispatch Report (In-Country Transfer) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch (In-Country Transfer) report when TraceLink processes a Product Shipped - In-Country Transfer event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of In-Country Transfer and the Ship From Country Code and Ship To Country Code must be Saudi Arabia. |
ESM Product Shipped - In-Country Transfer | Generate Saudi Arabia Dispatch Report (In-Country Transfer) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch (In-Country Transfer) report when TraceLink processes an ESM Product Shipped - In-Country Transfer event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of In-Country Transfer and the Ship From Country Code and Ship To Country Code must be Saudi Arabia. |
Product Shipped - Foreign Transfer | Generate Saudi Arabia Dispatch Report (Foreign Transfer) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch (Foreign Transfer) report when TraceLink processes a Product Shipped - Foreign Transfer event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of Transfer - Export, the Ship From Country Code must not be Saudi Arabia, and the Ship To Country Code must be Saudi Arabia. |
ESM Product Shipped - Foreign Transfer | Generate Saudi Arabia Dispatch Report (Foreign Transfer) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch (Foreign Transfer) report when TraceLink processes an ESM Product Shipped - Foreign Transfer event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of Transfer - Export, the Ship From Country Code must not be Saudi Arabia, and the Ship To Country Code must be Saudi Arabia. |
Transfer Shipment | Generate SOM Shipment EPCIS Messages (commission, aggregation, decommission, destroy, and shipment event outbound message) | CMO Workflow (partner company) |
TraceLink sends a SOM Shipment EPCIS message from the CMO to the Pharmaceutical Manufacturer after processing an outbound delivery with a Sales Distribution Type of In Country Transfer or Export Transfer. ![]() |
Generate SOM Transfer Shipment EPCIS Messages (commission, aggregation, decommission, destroy, and shipment event outbound message) | MAH Workflow (the company) | TraceLink sends a SOM Transfer Shipment message to the Pharmaceutical Manufactuer's external serialization system after processing an outbound delivery with a Sales Distribution Type of In Country Transfer or Export Transfer. | |
Product Shipped - Sale | |||
ESM Product Shipped - Sale | Generate India Export Tertiary Packaging Report | India Compliance |
The India Compliance app generates the Export Tertiary Packaging report after TraceLink processes an ESM Product Shipped - Sale event and:
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Generate Shipment - SalesWarehouseOut Report | China Compliance | The China Compliance app generates the China SalesWarehouseOut report after TraceLink receives an ESM Shipment Event message from SOM for outbound deliveries with a Ship To Country of China. | |
Generate Commission - Product Pack Report | EU Compliance |
The EU Compliance app generates the EU Commission Product Pack report after TraceLink receives an ESM Sales Shipment message for serialized products with a Target Market of an EU country. ![]()
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Generate Shipment EPCIS Message | US Product Track | TraceLink generates an EPCIS Shipment message with commission, aggregation, and shipment EPCIS events for the serialized product in the shipment after receiving an ESM Shipment Event message from SOM with a Ship To Country of US. | |
Generate SOM Serialized Shipment Message with Grouped Commission Events | US Product Track | TraceLink generates a SOM Serialized Shipment message when TraceLink successfully processes a ESM shipment message with a Sale Type of Sale - Export or Sale - In Country and a Ship to Country Code of US. | |
Product Shipped - Sale | Generate Documents of Serialization | Serial Number Exchange | Serial Number Exchange generates the Documents of Serialization Report if the Product Master Data includes a Batch Size for the Each packaging level and the serial numbers reported at the End of Batch meet the batch yield requirements. |
Generate India Export Tertiary Packaging Report | India Compliance |
The India Compliance app generates the India Export Tertiary Packaging Report after TraceLink processes Product Shipped - Sale event and:
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Generate Shipment - SalesWarehouseOut Report | China Compliance | The China Compliance app generates the China SalesWarehouseOut report after SOM processes product for a sold shipment with a Ship To County of China. | |
Generate Commission - Product Pack Report | EU Compliance |
The EU Compliance app generates the EU Commission - Product Pack report after SOM processes serialized product for a sold shipment with a Target Market in an EU country. ![]()
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Generate Shipment EPCIS Message | US Product Track | TraceLink generates an EPCIS Shipment message with commission, aggregation, and shipment EPCIS events for the serialized product in the shipment after SOM process product for a sold shipment with a Ship To Country of the US. | |
Generate SOM Serialized Shipment Message | Ship To Party | TraceLink generates a SOM Serialized Shipment message when TraceLink successfully processes a SOM Shipment with a
Sale Type of Sale - Export or Sale - In Country and a Ship to Country Code of RU (Russian Federation).
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Generate SOM Serialized Shipment Message with Grouped Commission Events | US Product Track | TraceLink generates a SOM Serialized Shipment message when TraceLink successfully processes a SOM Shipment with a Sale Type of Sale - Export or Sale - In Country and a Ship to Country Code of US. | |
Product Shipped - In-Country Sale | Generate Saudi Arabia Dispatch Report (In-Country Sale) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch (In-Country Sale) report when TraceLink processes a Product Shipped - In-Country Sale event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of In-Country Sale and the Ship From Country Code and Ship To Country Code must be Saudi Arabia. |
Upload Serialization Data to the PTS | Saudi Arabia Compliance | The Saudi Arabia Compliance app uploads serialization data to the PTS and generates the PTS Upload (In-Country Sale) report when TraceLink processes a Product Shipped - In-Country Sale event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of In-Country Sale and the Ship From Country Code and Ship To Country Code must be Saudi Arabia. | |
ESM Product Shipped - In-Country Sale | Generate Saudi Arabia Dispatch Report (In-Country Sale) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch (In-Country Sale) report when TraceLink processes an ESM Product Shipped - In-Country Sale event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of In-Country Sale and the Ship From Country Code and Ship To Country Code must be Saudi Arabia. |
Upload Serialization Data to the PTS | Saudi Arabia Compliance | The Saudi Arabia Compliance app uploads serialization data to the PTS and generates the PTS Upload (In-Country Sale) report when TraceLink processes an ESM Product Shipped - In-Country Sale event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of In-Country Sale and the Ship From Country Code and Ship To Country Code must be Saudi Arabia. | |
Product Shipped - Foreign Sale | Generate Saudi Arabia Dispatch Report (Foreign Sale) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch (Foreign Sale) report when TraceLink processes a Product Shipped - Foreign Sale event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of Sale - Export, the Ship From Country Code must not be Saudi Arabia, and the Ship To Country Code must be Saudi Arabia. |
ESM Product Shipped - Foreign Sale | Generate Saudi Arabia Dispatch Report (Foreign Sale) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch (Foreign Sale) report when TraceLink processes an ESM Product Shipped - Foreign Sale event for products with a Target Market of Saudi Arabia. The shipment must have a Sale Type of Sale - Export, the Ship From Country Code must not be Saudi Arabia, and the Ship To Country Code must be Saudi Arabia. |
Sales Shipment Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully creates or updates a shipment for an outbound delivery, the user receives a response. |
Sales Shipment Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to create or update a shipment for an outbound delivery, the user receives a response. |
Shipment (South Korea) | |||
ESM Product Shipped | Generate South Korea Sales Shipment Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Sales Shipment reports after TraceLink receives an ESM Shipment message with a Ship From Country of South Korea and other shipment attributes (e.g. Supply Type) that require a compliance report. |
Product Shipped | Generate South Korea Sales Shipment Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Sales Shipment reports after TraceLink processes product for shipment with a Ship From Country of South Korea and other shipment attributes (e.g. Supply Type) that require a compliance report. |
ESM Shipment Cancelled | Generate South Korea Cancel Shipment Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Cancel Shipment reports after TraceLink processes an ESM Void Shipment with a Ship From Country of South Korea, Order Cancelled is True, and the original delivery generated a South Korea Sales Shipment report. |
Shipment Cancelled | Generate South Korea Cancel Shipment Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Cancel Shipment report after TraceLink voids a shipment with a Ship From Country of South Korea. |
ESM Shipment Corrected | Generate South Korea Correct Shipment Reports | South Korea Compliance | The South Korea Compliance app generates South Korea Correct Shipment reports after TraceLink processes an ESM Sales Shipment with a Ship From Country of South Korea, Corrective Shipment is true, and the original delivery generated a South Korea Sales Shipment report. |
Shipment Corrected | Generate South Korea Correct Shipment Reports | South Korea Compliance | The South Korea Compliance app generates the South Korea Correct Shipments reports after TraceLink updates a delivery previously reported to South Korea with a Ship From Country of South Korea. |
Product Release | |||
Product Release | Generate SOM Product Release EPCIS Messages (commission, aggregation, decommission, and product release event outbound message) | CMO Workflow (partner company) |
TraceLink sends a SOM Product Release EPCIS message from the CMO to the Pharmaceutical Manufacturer after processing a SOM Product Release message or SOM Product Release Event Inbound message. ![]() |
MAH Workflow (the company) | TraceLink sends a SOM Product Release EPCIS message to the Pharmaceutical Manufacturer's external serialization system after processing a SOM Product Release message or SOM Product Release Event Inbound message. | ||
Product Release Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully updates the product release status of the lot, the user receives a response. |
Product Release Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to update the product release status of the lot, the user receives a response. |
Product Status Set to Released | Generate Commission - RelationCreate Report | China Compliance | The China Compliance app generates the China RelationCreate report after SOM updates serialized product with a Target Market of China for release. |
Generate Commission - Product Pack Report | EU Compliance | The EU Compliance app generates the EU Commission - Product Pack report after SOM updates serialized product with a Target Market in an EU Country for release. | |
Generate OMS Foreign Utilisation and 915 - Multi Pack Reports | Russia Compliance |
The Russia Compliance app generates the OMS Foreign Utilisation and 915 - Multi Pack reports after SOM updates serialized product with a Target Market of Russia for release. The product must have a commission location other than Russia. Enable this workflow if product releases are completed by the Serialized Operations Manager Owner or a Partner.
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Generate 313 - Register Product Emission Report | Russia Compliance | The Russia Compliance app generates the 313 - Register Product Emission report after SOM updates serialized product with a Target Market of Russia for release. The product must have a commission location of Russia and the product release must be completed by the company that physically manufactured the product. | |
Generate Saudi Arabia Supply Report (In- Country) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Supply report after SOM updates serialized product with a Target Market of Saudi Arabia for release. The product must have a commission location of Saudi Arabia. Enable this workflow if product releases are completed by the Serialized Operations Manager Owner or a Partner. | |
Generate Saudi Arabia Supply Report (Foreign) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Supply report after SOM updates serialized product with a Target Market of Saudi Arabia for release. The product must have a commission location other than Saudi Arabia. Enable this workflow if product releases are completed by the Serialized Operations Manager Owner or a Partner. | |
Received Product Released Event | Generate OMS Foreign Utilisation and 915 - Multi Pack Reports | Russia Compliance |
The Russia Compliance app generates the OMS Foreign Utilisation and 915 - Multi Pack reports after SOM updates serialized product with a Target Market of Russia for release. The product must have a commission location other than Russia. Enable this workflow if the Serialized Operations Manager Partner that completes product releases for the Owner also owns Serialized Operations Manager.
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Generate Saudi Arabia Supply Report (In- Country) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Supply report after SOM updates serialized product with a Target Market of Saudi Arabia for release. The product must have a commission location of Saudi Arabia. Enable this workflow if the Serialized Operations Manager Partner that completes product releases for the Owner also owns Serialized Operations Manager. | |
Generate Saudi Arabia Supply Report (Foreign) | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Supply report after SOM updates serialized product with a Target Market of Saudi Arabia for release. The product must have a commission location other than Saudi Arabia. Enable this workflow if the Serialized Operations Manager Partner that completes product releases for the Owner also owns Serialized Operations Manager. | |
Generate Commission - Product Pack Report | EU Compliance |
The EU Compliance app generates the EU Commission - Create Product Pack Data report after TraceLink successfully processes a Received Product Release Event message for serialized product with a Target market in an EU country. ![]() |
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Market Release | |||
Product Status Set to Released to Market | Generate 342 - Release in Circulation Report | Russia Compliance | The Russia Compliance app generates the 342 - Release in Circulation report after TraceLink processes a Product Status Set to Released to Market event for items with a Target Market of Russia. |
Product Status - Recall | |||
ESM Product Status Set to Recalled | Generate EU Product Batch Recall Report | EU Compliance | The EU Compliance app generates the EU Product Batch Recall report after TraceLink processes an ESM Product Status Set to Recalled message for serialized product with a Target market in an EU country. |
Product Status Set to Recalled | Generate EU Product Batch Recall Report | EU Compliance | The EU Compliance app generates the EU Product Batch Recall report after TraceLink updates the status to Recalled for serialized product with a Target Market in an EU country. |
Set Recall Status Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully updates the status of serialized product to Recalled, the user receives a response. |
Set Recall Status Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to update the status of serialized product to Recalled, the user receives a response. |
Product Status - Withdrawn | |||
ESM Product Status Set to Withdrawn from Market | Generate EU Product Market Withdrawal Report | EU Compliance | The EU Compliance app generates the EU Product Market Withdrawal report after TraceLink processes an ESM Product Withdrawn from Market message for serialized product with a Target Market in an EU country. |
Product Status Set to Withdrawn from Market | Generate EU Product Market Withdrawal Report | EU Compliance | The EU Compliance app generates the EU Product Market Withdrawal report after TraceLink updates the status to Withdrawn for serialized product with a Target Market in an EU country. |
Set Market Withdrawal Status Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully updates the status of serialized product to Withdrawn, the user receives a response. |
Set Market Withdrawal Status Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to update the status of serialized product to Withdrawn, the user receives a response. |
Purchase Receipt | |||
Purchase Receipt | Generate SOM Serialized Shipment Message in the US (commission, aggregation, shipment, and transaction events message) | Ship To Location |
TraceLink sends a SOM Serialized Shipment message to the Ship To Location after successfully processing a SOM Shipment where the Ship To Location does not belong to the Ship To Party's company and the delivery is not a Drop Shipment, and has a Ship to Country Code of US. |
Take Sample | |||
Take Sample | Generate 552 - Withdrawal Report | Russia Compliance | The Russia Compliance app generates the 552 - Withdrawal report when TraceLink processes a Take Sample event for products with a Target Market and Inspection Country Code of Russia. |
ESM Take Sample | Generate 552 - Withdrawal Report | Russia Compliance | The Russia Compliance app generates the 552 - Withdrawal report when TraceLink processes an ESM Take Sample event for products with a Target Market and Inspection Country Code of Russia. |
Update Lot Information | |||
Update Lot | Generate Update Product Pack Data Report | EU Compliance |
The EU Compliance app generates the Update Product Pack Data report after TraceLink processes an Update Lot user interface event where one of the Target Markets is an EU FMD country, and the event changes the Expiration Date and/or the Lot Number for serialized products that have previously been reported to the EU Hub. ![]() |
ESM Update Lot | Generate Update Product Pack Data Report | EU Compliance |
The EU Compliance app generates the Update Product Pack Data report after TraceLink processes an ESM Update Lot message where one of the Target Markets is an EU FMD country, and the message changes the Expiration Date and/or the Lot Number for serialized products that have previously been reported to the EU Hub. ![]() |
Update Serial Number Status | |||
Update Serial Number Status Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully updates the serial numbers’ statuses, the user receives a response. |
Update Serial Number Status Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to update the serial numbers’ statuses, the user receives a response. |
Status Update - Under Investigation | Generate Locked - Update Product Pack State Report | EU Compliance | TraceLink processes a Serial Number Status Update message where the Target Market contains an EU FMD Country and the Item Status is Under Investigation for serialized items previously reported to the EU Hub. |
ESM Status Update - Under Investigation | Generate Locked - Update Product Pack State Report | EU Compliance | TraceLink processes a Serial Number Status Update message where the Target Market contains an EU FMD Country and the Item Status is Under Investigation for serialized items previously reported to the EU Hub. |
Status Update - Available | Generate Active - Update Product Pack State Report | EU Compliance | TraceLink processes a Serial Number Status Update message where Target Market contains an EU FMD Country and Item Status changed from Under Investigation to Available for serialized items previously reported to the EU Hub as Locked. |
EU Compliance | TraceLink processes a Void Delivery message where Target Market contains an EU FMD Country for serialized items previously reported to the EU Hub as Supplied. | ||
EU Compliance | TraceLink processes a Void Delivery message where Target Market contains an EU FMD Country for serialized items previously reported to the EU Hub as Export. | ||
EU Compliance | TraceLink processes a Void Delivery message where Target Market contains an EU FMD Country for serialized items previously reported to the EU Hub as Free Sample. | ||
EU Compliance | TraceLink processes a Serial Number Status Update message where Target Market contains an EU FMD Country, Serial Number Status changed from Decommissioned to Commissioned, and Item Status changed from Government Sampled to Available for serialized items previously reported to the EU Hub as Sample. | ||
ESM Status Update - Available | Generate Active - Update Product Pack State Report | EU Compliance | TraceLink processes an ESM Serial Number Status Update message where Target Market contains an EU FMD Country and Item Status changed from Under Investigation to Available for serialized items previously reported to the EU Hub as Locked. |
EU Compliance | TraceLink processes an ESM Void Delivery message where Target Market contains an EU FMD Country for serialized items previously reported to the EU Hub as Supplied. | ||
EU Compliance | TraceLink processes an ESM Void Delivery message where Target Market contains an EU FMD Country for serialized items previously reported to the EU Hub as Export. | ||
EU Compliance | TraceLink processes an ESM Void Delivery message where Target Market contains an EU FMD Country for serialized items previously reported to the EU Hub as Free Sample. | ||
EU Compliance | TraceLink processes an ESM Serial Number Status Update message where Target Market contains an EU FMD Country, Serial Number Status changed from Decommissioned to Commissioned, and Item Status changed from Government Sampled to Available for serialized items previously reported to the EU Hub as Sample. | ||
Update Serial Number Status - Available | Generate 391 - Return to Circulation Report for Returning Decommissioned Product to the Supply Chain | Russia Compliance | The Russia Compliance app generates the 391 - Return to Circulation report when TraceLink processes an Update Serial Number Status - Available event for serial numbers with a Serial Number Status updated from Decommissioned to Commissioned. In the previous decommissioning event, the Reason Code must have been Sampled By Authorities or Withdrawn - Experiment and a Destruction Method must not have been specified. |
ESM Update Serial Number Status - Available | Generate 391 - Return to Circulation Report for Returning Decommissioned Product to the Supply Chain | Russia Compliance | The Russia Compliance app generates the 391 - Return to Circulation report when TraceLink processes an ESM Update Serial Number Status - Available event for serial numbers with a Serial Number Status updated from Decommissioned to Commissioned. In the previous decommissioning event, the Reason Code must have been Sampled By Authorities or Withdrawn - Experiment and a Destruction Method must not have been specified. |
Void Shipment | |||
Void Shipment Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully voids a shipment, the user receives a response. |
Void Shipment Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to void a shipment, the user receives a response. |
Void Shipment - Sale | Generate 251 - Refusal Sender Report | Russia Compliance | The Russia Compliance app generates the 251 - Refusal Sender report after TraceLink processes a Void Shipment - Sale event for serialized items with a Target Market of Russia. In the voided shipment:
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ESM Void Shipment - Sale | Generate 251 - Refusal Sender Report | Russia Compliance | The Russia Compliance app generates the 251 - Refusal Sender report after TraceLink processes an ESM Void Shipment - Sale event for serialized items with a Target Market of Russia. In the voided shipment:
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Void Shipment - In Country | Generate Dispatch Cancel Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch Cancel (Voided In-Country Shipment) report after TraceLink successfully processes a Void Shipment - In Country event and:
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ESM Void Shipment - In Country | Generate Dispatch Cancel Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch Cancel (Voided In-Country Shipment) report after TraceLink successfully processes a Void Shipment - In Country event and:
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Void Shipment - Foreign | Generate Dispatch Cancel Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch Cancel (Voided Foreign Shipment) report after TraceLink successfully processes a Void Shipment - Foreign event and:
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ESM Void Shipment - Foreign | Generate Dispatch Cancel Report | Saudi Arabia Compliance | The Saudi Arabia Compliance app generates the Dispatch Cancel (Voided Foreign Shipment) report after TraceLink successfully processes an ESM Void Shipment - Foreign event and:
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Event | Resulting Action(s) | Recipient | Description |
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SEM Set Event | Generate SOM Update Serial Number Status message | My Company |
When a 3PL sends a Smart Event Manager Set Event Request and receives a successful response:
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Event | Resulting Action(s) | Recipient System Type | Description |
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Complete Receipt | Generate Receipt Information Update message | Message Sender | TraceLink sends a SIT Receipt Information Update message to the Owner's ERP or WMS after processing an inbound receipt in Smart Inventory Tracker. |
Complete Shipment | Generate Shipment Information Update message | Message Sender | TraceLink sends a SIT Shipment Information Update message to the Owner's ERP or WMS after processing an outbound shipment in Smart Inventory Tracker. |

Event | Resulting Action(s) | Recipient System Type | Description |
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Initial Transaction | |||
Create Initial Transaction Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully creates an initial transaction, the user receives a response. |
Create Initial Transaction Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to create an initial transaction, the user receives a response. |
Transaction History Quantity | |||
Decrement TH Quantity Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully decrements the quantity of a Transaction History, the user receives a response. |
Decrement TH Quantity Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to decrement the quantity of a Transaction History, the user receives a response. |
Increment TH Quantity Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully increments the quantity of a Transaction History, the user receives a response. |
Increment TH Quantity Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to increment the quantity of a Transaction History, the user receives a response. |
Shipment Message | |||
Logistics Provider (3PL) Shipment Message processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully sends a shipment message to a 3PL, the sender receives a response. |
Logistics Provider (3PL) Shipment Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to send a shipment message to a 3PL, the sender receives a response. |
Manufacturer Non-Serialized Shipment Message Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully sends a non-serialized shipment message to a Pharma Manufacturer, the sender receives a response. |
Manufacturer Non-Serialized Shipment Message Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to send a non-serialized shipment message to a Pharma Manufacturer, the sender receives a response. |
Pick/Ship | |||
Pick/Ship Transaction Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully picks product for an outgoing shipment, the user receives a response. |
Pick/Ship Transaction Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to pick product for a shipment, the user receives a response. |
Receipt Message | |||
Return Receipt Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink processes the returned shipment successfully, the user receives a response. |
Return Receipt Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurrs when TraceLink attempts to process the returned shipment, the user receives a response. |
Shipment Receipt Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink successfully receives a shipment, the user receives a response. |
Shipment Receipt Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to receive a shipment, the user receives a response. |
Update Transaction | |||
Update Transaction Message Processed Successfully | Generate Processing Response Message | Message Sender | If TraceLink processes the updated Transaction History quantity or status successfully, or voids the Transaction History successfully, the user receives a response. |
Update Transaction Message Processing Error | Generate Processing Response Message | Message Sender | If an error occurs when TraceLink attempts to update the Transaction History quantity or status, or void the Transaction History, the user receives a response. |
Transaction Histories | |||
Transaction Histories Created for Shipped Product | Generate Transaction History in SupplyNexusPortal | SupplyNexus Transaction History Portal | Community's Transaction Histories portal (formerly the SupplyNexus Transaction History portal) creates a transaction history after TraceLink creates a shipment with a Transaction History that includes a Portal Access Code. |
Received Transaction History Message Processed Successfully | Generate SOM Shipment Receipt Message | Message Sender | Serialized Operations Manager generates an unsubmitted purchase receipt when TraceLink processes a Received Transaction History Message Processed Successfully event. When the physical shipment is received in Serialized Operations Manager and the receipt is submitted, all serial numbers included in the receipt are automatically associated to the shipment's Transaction Exchange in US Product Track and any SSCCs included in the event are automatically registered in the Serialized Operations Manager serial number repository. |