Void Transaction

Select the Void Transaction link in the Actions column of the results table on the Void Transactions screen.

Void all Transaction Histories created as a result of a sent or received shipment.

• Location – The location that sends or receives the shipment.
• Type – The type of transaction recorded in this exchange, determined by the user's company's role in the transaction.
• Sold From Business – Identifier, name, and address of the company that shipped the product.
• Delivery Number – Number assigned to uniquely identify the shipment.
• Shipment Date – Date the sender shipped the product.
• Sold To Business – Identifier, name, and address of the company that received the product.

• Reason Code – The reason the product needs updating.
  • Correction – A user entered incorrect information when creating or receiving the transaction.
  • Damaged – The product is damaged.
  • Damaged in Facility – The product was damaged in the facility.
  • Damaged in Transit – The product was damaged during transit.
  • Data Issue – TraceLink contains incorrect data.
  • Destroyed – The product was destroyed.
  • Expired – The product expired.
  • Found Inventory – A user found product that does not exist in the inventory.
  • Investigation – The product could be damaged, so someone must test the product (e.g. because of a temperature excursion).
  • Lost Inventory – The product is missing.
  • Order Cancelled – The shipment order was cancelled.
  • Order Rejected – The shipment order was rejected.
  • Other – The product needs to be updated for a reason not listed here.
  • Over Receipt – A user at the receiving location found more product in the shipment than the Transaction History listed.
  • Over Ship – A user at the shipping location realized the shipment contains more product than the Transaction History listed.
  • Physical Count – The inventory needs to be updated after performing a physical count of the inventory.
  • Recalled – The product was recalled.
  • Receiving Error – A user made an error when receiving the shipment in TraceLink.
  • Shipping Error – A user made an error when creating the shipment in TraceLink.
  • Short Receipt – A user at the receiving location found less product in the shipment than the Transaction History listed.
  • Short Ship – A user at the shipping location realized the shipment contains less product than the Transaction History listed.

• Reason Text – Descriptive text explaining the reason for the voided transaction.
• Create New Shipment? – Indicates whether TraceLink should create a new shipment based on the voided transaction information.

• NDC – The item code of the product in the transaction.
• Product Name – The name of the product.
• Strength – The strength of the product.
• Dosage Form – The form the product is dispensed in, e.g. tablet or pill, etc.
• Container Size – The number of doses in each individual item.
• Lot Number – The lot number associated with the product.
• Expiration Date – The date that the product expires.
• Quantity – The number of individual units of product in the transaction.

1. Select a Reason Codefrom the drop-down.
2. Enter Reason Textin the text field.
3. Select or deselect the Create New Shipment? checkbox.
4. Select the checkbox in the header of the "Products" table to select all the products in the transaction, or select the checkbox for one or more individual products.
5. Select the Submit button.
   • If the Create New Shipment? checkbox is selected, the Create Shipment screen displays, populated with information from the voided transaction.
   • If the Create New Shipment? checkbox is not selected, the screen returns to the Void Transactions screen, and the message "All Transaction Histories in [Type] [Delivery Number] has been voided." displays at the top.