Update Product Status

Overview

Select the Update Product Status button on the Manage Product Status screen.

Update the status of a specific product in inventory.

Identify Product to Update

  • Location – The location of the product that needs updating.

    • For users belonging to the Owner's company:
      • If the app does not have any Partner locations:
        • [Owner Name] (default)
      • If the app has only one Partner location:
        • [Partner Location Name] (default)
      • If the app has more than one Partner location:
        • Select One... (default)
        • [Partner Location names] (in alphabetical order)
    • For users belonging to only one Partner location: 
      • [Partner Location Name] (default)

    • For users belong to more than one Partner location:

      • Select One... (default)
      • [Partner Location names] (in alphabetical order)

  • Lot Number – The lot number associated with the product.

    Required for Increment when using the New Adjustment Model.

  • NDC – Item code of the product that needs updating.

Update Information

  • New Status – Required drop-down selection (Available, Quarantined).

    When items are quarantined during an update, the quarantined items are subtracted from the original Available Quantity. For example, if the original Available Quantity for an NDC line item is 1000 and 100 are then quarantined, the Inventory Report reflects 900 as the updated Available Quantity.

  • Reason Code – The reason the product needs updating.
    • Correction – A user entered incorrect information when creating or receiving the transaction.
    • Damaged – The product is damaged.
    • Damaged in Facility – The product was damaged in the facility.
    • Damaged in Transit – The product was damaged during transit.
    • Data Issue – TraceLink contains incorrect data.
    • Destroyed – The product was destroyed.
    • Expired – The product expired.
    • Found Inventory – A user found product that does not exist in the inventory.
    • Investigation – The product could be damaged, so someone must test the product (e.g. because of a temperature excursion).
    • Lost Inventory – The product is missing.
    • Order Cancelled – The shipment order was cancelled.
    • Order Rejected – The shipment order was rejected.
    • Other – The product needs to be updated for a reason not listed here.
    • Over Receipt – A user at the receiving location found more product in the shipment than the Transaction History listed.
    • Over Ship – A user at the shipping location realized the shipment contains more product than the Transaction History listed.
    • Physical Count – The inventory needs to be updated after performing a physical count of the inventory.
    • Recalled – The product was recalled.
    • Receiving Error – A user made an error when receiving the shipment in TraceLink.
    • Shipping Error – A user made an error when creating the shipment in TraceLink.
    • Short Receipt – A user at the receiving location found less product in the shipment than the Transaction History listed.
    • Short Ship – A user at the shipping location realized the shipment contains less product than the Transaction History listed.
  • Transaction Identifiers – The identifiers for the Transaction History created by the update.

    • Identifier Type – Type of identifier for this product's transaction.

      • PO – The purchase order number for the transaction.
      • Sales Order – The sales order number for the transaction.
      • Return – The number for the return.
      • ASN Pack Slip – The number of the list that defines with products and quantity go into each packaging level.
      • Invoice – The invoice number for the transaction.
      • Destruction – The identifier for the destruction of the product.
      • Transfer – The identifier for the transfer of the product.
      • Other – The identifier type is something other than those listed here.
    • Identifier Value – The value for the identifier.
  • Reason Text – Descriptive text explaining the update for audit trail purposes.

Available Actions

  1. Under "Identify Product to Update":
    1. Select a Location from the drop-down.
    2. Enter a Lot Number in the text field.
    3. Enter a NDC in the type-ahead field, or select the menu button to see all NDCs.
  2. Under "Update Information":
    1. Select a New Statusfrom the drop-down.
    2. Select the Add Transaction ID link if needed.
    3. Select an Identifier Type from the drop-down.
    4. Enter an Identifier Value in the text field.
    5. Select a Reason Code from the drop-down.
    6. Enter Reason Text in the text field.
  3. Select the Submit button.

    The Manage Product Status screen displays, and the product is updated in the inventory.