Serial Number Manager Response Errors (Verify Brand)

The following errors may be encountered with the Serial Number Manager Response message:

Data Element Error Message Description
Class 1 Errors
CompanyPrefix Only one of CompanyPrefixObjectKey or GTIN14ObjectKey is required !!! The error occurs if both CompanyPrefix and AssociatedProduct are populated.
At least one of CompanyPrefixObjectKey or either of GTIN14ObjectKey and NTINObjectKey is required !!! The error occurs if both CompanyPrefix and AssociatedProduct are empty or null.
cmn:FileReceiverNumber Valid FileReceiverNumber is required !!! The error occurs if the source is empty or null.
UID UID must be populated !!! The error occurs if the source is empty or null.
UID must contain an SGTIN or SSCC only !!! The error occurs if the source does not contain an SGTIN or SSCC.
Valid SSCC or SGTIN serial number format is required !!! The error occurs if the source is not in valid SGTIN or SSCC format.
UID must be an SSCC or an SGTIN only !!! The error occurs if the source does not contain an SGTIN or SSCC.
cmn:FileSenderNumber Vendor ID is required !!! The error occurs if the source is empty or null.
Value Value is required if AssociatedProduct/Type = "GTIN" is populated !!! The error occurs if AssociatedProduct | Type = "GTIN", but the source is empty or null.
Only one AssociatedProduct group is required !!! The error occurs if more than one AssociatedProduct group is populated.
cmn:Reference Location reference identifier type must be an SGLN !!! The error occurs if the source is not an SGLN.
Location reference identifier is required !!! The error occurs if the source is empty or null.
Class 2 Errors
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Class 3 Errors
The following is thrown for all Class 3 errors: “INTERNALERROR=Internal error from server [server details].” Please contact Support if this error is encountered.