View User Details

Overview

  • Select View Details in the Actions column on the Manage Users screen.
  • Select Reassign Owner in the Actions column on the ProcessLinks screen.

View details about a specific user and perform administrative tasks:

  • Assign roles to the user and view the permissions that those roles enable.
  • View the ProcessLinks that user owns or is a point of contact (POC) for, and the Services that the user administers.
  • Set the user's account status (i.e. Active or Disabled).
  • Reset the user's password.

User Information

  • Name – The name of the user.
  • Email Address – The user's email address.
  • Account Status – The status of the user's account. Disabled if the user is a Link Manager, ProcessLink Owner, or ProcessLink POC. Users also cannot disable themselves.
    • Active – The user's account is active.

    • Disabled – The user's account is disabled. The user cannot sign on.

Login Information

For more information about this login information, see Sign-On Settings.

  • Last Successful Login – Date and time of the user's last successful login.
  • Last Failed Login – Date and time of the user's last failed login attempt.
  • Password Expires On – Date and time when the user's password expires.
  • Password Status – The status of the user's password.
    • Valid – The user's password can be used to login.
    • Expired – The user's password expired.
    • Locked – The user failed too many login attempts, and the account is locked.

      • When a user's Password Status is Locked or Expired, select Reset Password in the Actions column to send an activation email to the user enabling them to access TraceLink.

  • Failed Attempts – The number of times the user attempted to login in and failed. Resets to zero when the user logs in successfully.

Tabs on this Screen

Available Actions

  1. Select Reset Password.

    The Reset Password dialog box displays.

  2. Select Confirm.

    The dialog box closes, and TraceLink sends the user an email to reset their password.

    Set TraceLink Account Password

    noreply@tracelink.com

    Click the link below to set your password and secret question for your TraceLink account. Note that for security purposes the link will be active for a limited time.

    [Reset Password URL]

    If you didn't make this request then ignore the email; no changes have been made.

    - - - - -

    Please do not reply to this email. You have received this email because you have opted in to TraceLink notifications. If you wish to no longer receive these notifications, you can turn them off by selecting Settings from the User Menu in the upper right of any TraceLink Application.

  1. Select the Roles tab.
  2. Select or deselect the checkboxes in front of the Role Name.
  3. Select Submit Changes.

    The Submit Changes? dialog box displays.

  4. Select Confirm.

    The Manage Users screen displays, and the updates to the user's account are saved.

  1. Select the Owned ProcessLinks (n) tab.
  2. Enter the name of the new owner for the ProcessLink in the Assign New Owner type-ahead field.
  3. Select Submit Changes.

    The Submit Changes? dialog box displays.

  4. Select Confirm.

    The Manage Users screen displays, and the updates to the user's account are saved.

  1. Select the Disabled radio button under Account Status.

    Managers, ProcessLink Owners, and ProcessLink POCs cannot be disabled. Users cannot disable themselves.

  2. Select Submit Changes.

    The Submit Changes? dialog box displays.

  3. Select Confirm.

    The Manage Users screen displays, and the updates to the user's account are saved.