Account How-Tos

Change Password

  1. Hover over Application Settings on the User Profile drop-down in the top right of any screen, and then select General.

    or

    Hover over the Settings icon from the Getting Started landing page, and then select General.

  2. Select the Edit icon next to the Password field.

  3. Enter the Current Password in the text field.
  4. Enter the desired password in the New Password text field.

    Passwords must be at least 8 characters and contain one capital letter, one numeric character and one of the following special characters: ! @ # $ % ^ & *

  5. Enter the same desired password in the Repeat New Password text field.
  6. Select Save Changes.

    The account settings are now saved.

Change User Name

  1. Hover over Application Settings on the User Profile drop-down in the top right of any screen, and then select General.

    or

    Hover over the Settings icon from the Getting Started landing page, and then select General.

  2. Select the Edit icon next to the User Name field.

  3. Enter the New User Name, which must be an email address.
  4. Enter email address again in the Repeat New User Name field to confirm.
  5. Enter the current password in the Current Password text field.

  6. Select Save Changes.

    • The account settings are now saved.
    • TraceLink sends an email to confirm the validity of the new email address.

    • The new User Name does not display until the email verification is complete.

Update General Settings

  1. Hover over Application Settings on the User Profile drop-down in the top right of any screen, and then select General.

    or

    Hover over the Settings icon from the Getting Started landing page, and then select General.

  2. Select a Starting Module to display after logging in.
  3. Select a Starting Page from the app to display after logging in. Available only if the Starting Module is US Product Track, Serialized Operations Manager, or Serial Number Exchange.
  4. Select a Screen Mode:
    • Normal – (default) TraceLink-set window size.
    • Full Screen – Expand the TraceLink window to fill the screen.
    Available only if the Starting Module is US Product Track or Serialized Operations Manager.
  5. Select a Language from the drop-down.

    Certain apps are available in languages other than English. When available, text displays in the selected language. Otherwise text displays in English (regardless of the Language setting).

  6. Select Save Changes.

    The account settings are now saved.